And the barbecue is paid!

Written: 28 august 2017
Travel time: 25 — 27 august 2017
Who does the author recommend the hotel to?: For business travel
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 1.0
Cleanliness: 1.0
Food: 7.0
Amenities: 7.0
Paid for 2 nights, settled in a hotel (room 14).
Of the shortcomings. The courtyard is small, there are cars parked cars living, right next to a couple of benches, a table and a barbecue. We wanted to use the barbecue, we came with our own coal. As soon as they lit a fire, an employee runs up and declares in a rude manner: the brazier is very expensive, you have to pay for it.
Barbecue 90 UAH (they give more coal).
As a condescension, they are ready to charge us only 45 UAH, since we had our own coal ((
We begin to clarify the situation with the administrator - a young girl. She just shrugs her shoulders, says that nothing depends on her, she is at work . .
Upon check-in, they were NOT notified that the brazier was paid, the website did NOT provide information.

What are you paying for, please? A small area is NOT cleaned! Near the barbecue is full of cigarette bulls, dog excrement, sorry . . but it was! (I photographed everything on the phone, the check for payment too) And they also notified about the paid barbecue already in fact and in a boorish form.
Vacation was ruined!
For us, rest is the process of cooking food in nature, it's a beautiful view of the mountains, it's walking in the fresh air.
The bad impression remains.
Yes, the view from the room is incomparable, the terrace is cozy. . .
And one more thing, in the morning, when leaving the hotel, on this terrace with a magical view of Hoverla there was a sewer smell.
What a vacation! !
Translated automatically from Russian. View original

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