Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
5.0
Cleanliness:
5.0
Food:
6.0
Amenities:
1.0
I want to share my vacation in the estate of Hutsulka Ksenia, located in Kosiv. Decided to go with friends to rest in the Carpathians (friends live in Germany), they booked through booking and I found the first number on the Internet and called Oksana) Gashi friends agreed with Vitalina (owner) when talking on Viber, he promised a sauna, massage friends it influenced the choice of Hotel, as for them these positions were important) on arrival kerosene met the chef, she immediately said that there will be no masseur as well, she settled us, my husband and I immediately paid for everything, I emphasize IMMEDIATELY ! ! ! ! ! ! We had breakfast and lunch and dinner there, the prices are reasonable, Oksana Vasylivna cooks deliciously. But on the 3rd day of our vacation I get an SMS on Viber from the owner Vitaly, who is this chuchundra ??
? with a German, I understood from the SMS he confused and sent not to Oksana cook and me, I was wrong.
A couple of minutes later he deleted the message, I saved them and immediately sent and wrote well soooo good, what I had to send that for your company I already have 500 calls and the fact that he does not understand our stay in the estate, I did not understand anything at all all the time we had no comments from Oksana, we have not seen him at all and here it is! ! ! ! ! Mitz's husband started calling him on Viber and finding out what he could afford, what he told him to do to collect things, we were on the cheek ! ! ! ! !!
we have a small child, an elderly mother, everything is calculated and one day of rest, the mood was very spoiled when the man began to find out if he knows. said Oksana cook but she made this situation we were outraged, humiliated wanted to send with a small child, We were returned 700 UAH but in the morning they said that we spent the night a fool first apologized for this money.
Conclusion The owners and this Oksana did not understand anything, I definitely do not recommend whether there is a siege. Ue is not just an SMS error but their attitude to guests, hotel visitors! ! ! ! !
? with a German, I understood from the SMS he confused and sent not to Oksana cook and me, I was wrong.
A couple of minutes later he deleted the message, I saved them and immediately sent and wrote well soooo good, what I had to send that for your company I already have 500 calls and the fact that he does not understand our stay in the estate, I did not understand anything at all all the time we had no comments from Oksana, we have not seen him at all and here it is! ! ! ! ! Mitz's husband started calling him on Viber and finding out what he could afford, what he told him to do to collect things, we were on the cheek ! ! ! ! !!
we have a small child, an elderly mother, everything is calculated and one day of rest, the mood was very spoiled when the man began to find out if he knows. said Oksana cook but she made this situation we were outraged, humiliated wanted to send with a small child, We were returned 700 UAH but in the morning they said that we spent the night a fool first apologized for this money.
Conclusion The owners and this Oksana did not understand anything, I definitely do not recommend whether there is a siege. Ue is not just an SMS error but their attitude to guests, hotel visitors! ! ! ! !
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Definitely DO NOT RECOMMEND!
- We do not recommend
- Nice little hotel for a few days stay
- Rest for the soul
- Great vacation
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