I do not recommend

Written: 31 december 2015
Travel time: 29 december 2015 — 3 january 2016
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 4.0
Food: 4.0
Amenities: 5.0
Rested with a child of 3.10 years on NG 2016
New deluxe room with kitchenette:
- the entrance door does not close tightly, so it's cold in the living room
-shower and bath leaking
- in the room with a kitchenette there is not even a washcloth and dish detergent
- no slippers and bathrobes
- stained walls
-bulbs don't work everywhere
Nutrition:
- breakfasts are a queue, dirty dishes, no empty seats, poor food and cold, coffee machines are washed and filled on demand
- lunch complex - 40 min
- the staff does not cope, agrees with everything, but there is still no sense
Kids club:
- it is necessary to control it necessarily, so without problems the child will be taken out into the street without gloves at -10. This despite the fact that they asked not to take them out into the street
- when paying for additional classes, specify the time. Since we were told that the lesson would be at 12, and at 13 they took the child without class already on the street.
I think that with such an organization, this complex will have a couple of years of life, because we have not met such an indifferent attitude.
Translated automatically from Russian. View original