Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
5.0
Cleanliness:
10.0
Food:
7.0
Amenities:
9.0
Hello! The first impression of the hotel is DELIGHT! Until you come across the nuances and the staff. We were settled in the hotel right away, but the keys to the room were given halfway, saying: "upper building". who offered an extra towel. Initially, we came through a promotion where they took an extra bed for a child (the second child of 3 years is free). Today they call me from the hotel and ask if we took a towel !! ! How? Why? They don’t count can they? I personally took them from the balcony where they dried and hung them in the bathroom. Why didn’t they check on departure?
But this would be nothing. I advise you to solve all issues with Nastya the administrator. On the first day we paid for the pool, but the water was very cold, so we asked if they could return the money for me and the child. The administrator girl (I don’t know her name) didn’t delivery. We were in no hurry and said that we would come later. And later there was another shift who didn’t know anything about it!
Our issue was resolved thanks to Nastya, but I'm still not sure that they finally believed us (.
Therefore, be very careful in all matters !!!
The hotel is beautiful, new, well-groomed. The territory is large, excellent vats. Delicious breakfasts. Mineral water on the floor. According to the autumn promotion (which everyone constantly forgot about! ) A very good offer.
The nuance of the CEMETERY is very close... Not fenced off if you enter from the back entrance! Please note).
But this would be nothing. I advise you to solve all issues with Nastya the administrator. On the first day we paid for the pool, but the water was very cold, so we asked if they could return the money for me and the child. The administrator girl (I don’t know her name) didn’t delivery. We were in no hurry and said that we would come later. And later there was another shift who didn’t know anything about it!
Our issue was resolved thanks to Nastya, but I'm still not sure that they finally believed us (.
Therefore, be very careful in all matters !!!
The hotel is beautiful, new, well-groomed. The territory is large, excellent vats. Delicious breakfasts. Mineral water on the floor. According to the autumn promotion (which everyone constantly forgot about! ) A very good offer.
The nuance of the CEMETERY is very close... Not fenced off if you enter from the back entrance! Please note).
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Hotel is mediocre
- Terrible staff, boors, vats - fu
- Okay, but there are nuances
- This is not a hotel - this is a sharazhkin office
- Indignation
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