Good hotel but not worthy of 4 stars.

Written: 16 september 2014
Travel time: 15 — 26 august 2014
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 5.0
Food: 6.0
Amenities: 3.0
I chose this hotel because I was given a ticket at work. And so I wouldn't go. Very expensive!
I liked the location, but I would like a fence so that there is territory, otherwise the locals roam. And the parking is not very good (you worry at night - someone will scratch it or break the glass).
The room is clean - every day cleaning, but there is one BUT (annoys the obsession of cleaners! ) The cleaners simply do not understand me - you hang a sign - do not disturb, and she breaks in with a vacuum cleaner.
The bedside table broke - left a request, so no one came to fix it. The sink, as settled, is terribly clogged - the water is standing. Horror. The cleaning lady came, looked, flooded Domestos, but he did not help. He says - I can not do anything... How so? Is it 4 stars???
Food ok but not enough. You don't eat. Save on portions.
Service - 50 to 50. There are friendly waiters, but there are not. Who will you fall for.
Something like this.
I think that one of the 4 stars should be taken away from the Kvele Polyana hotel.
Translated automatically from Russian. View original