The hotel is good, but the cleaning is terrible

Written: 11 october 2022
Travel time: 1 — 10 october 2022
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 2.0
Food: 5.0
Amenities: 6.0
We stayed in 2 rooms, the staff was excellent, we were checked in quickly. At first glance, everything is great, but with cleaning it's terrible. They vacuumed once in 10 days and that was it. The bathroom looked like it had been cleaned. Only garbage was collected every day. The administration must have been frugal, because the towels were changed on the 7th day, and the bedding on the 9th after repeated appeals. The curtains are very dirty and under the bed is not cleaned at all. Even for allergy sufferers, the pillows are old down and there is too much chlorine in the pool. It is a pity, because the hotel is good.
Translated automatically from Ukrainian. View original