mediocre.

Written: 19 july 2016
Travel time: 5 — 14 july 2016
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 5.0
Food: 3.0
Amenities: 3.0
My wife and I went to a junior suite. There is no remote control for the air conditioner. I asked, they answered at first that it was gone. I went to the reception, they said that the air conditioner was not working and that they would write down a claim for repair. For 9 days, no one came and was not interested: -probably they saved electricity. Maybe not only our room was deprived of a remote control?... Fortunately, the weather was tolerable and the shady side helped. Cleaning, of course, is better than a blunder, but not in a European way. Toilet paper, if they see that it is not enough, they will replenish it. Soap, if they see a stub, perhaps they will deliver a piece (bought for themselves in the end). Shampoo was not given even once (such small tubes). Bad Internet! . On the 3rd floor, I barely pulled in the room. Went asking to overload the router. At the slightest storm, the Internet is weak, the TV-half of the programs flashes, freezes (no signal). Serving staff from the villages. Not everyone is neat and clean. I saw through the open doors from the street (and more than once) that they were working in the kitchen without hats and in rings - which is not permissible according to sanitary standards - I didn’t go to their dining room to eat. Yes, I wouldn’t go without these nuances.
I don’t cry at all, because I come from those places and I know everything what and how. But next time I won’t settle in Lileya.
It is just necessary that people write reviews of those who rested, and not the employees of "Lilea" themselves or the owners. Thank you.
Translated automatically from Russian. View original