Terrible hotel: cold, no wifi, miserable staff.

Written: 10 january 2016
Travel time: 30 december 2015 — 4 january 2016
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 6.0
Amenities: 10.0
Don't be fooled by wooden houses. This is a scam!
The rooms are cold, very cold and damp. Dirty. Nasty beds with the same linens. Incredible hearing. Almost a whisper is heard. What to say about what happens in the toilet or on the bed in each room. . .
Unpleasant staff. Unfriendly, lying. At first they lied that it was cold because the boiler had broken down and that it was about to get warmer, then that these were problems only in your two rooms . . well, in the end it turned out that it was so cold everywhere and for everyone. And when asked about heating from another visitor, the "administrator" said: "What do you want? It's winter outside. It's okay. "
Hot water interruptions. To take a bath, you had to first drag the heater in there, heat the air there, at least up to 17-18 degrees, and only after that you undress very quickly and start pouring water on yourself, otherwise you will freeze!

Zero service at the hotel. The locals do not know exactly about such a concept as "service personnel". On New Year's Eve, all the staff sat with the guests until the morning - they ate, drank, danced . . from which in the morning of the 1st (closer to 12) they practically could not work. And for some orders they answered "Ta vis sho, how can we cook it? "
Speaking of New Year's Eve. Separate topic. For this "pleasure" we paid 1200 per person.
The New Year's program began at 9 pm in a restaurant with the words "Sho is a godfather, sho was not a godfather"... The program of a rural wedding of the 90s, in fact, that's the whole New Year's show. Pisyunkovy humor from the ugly toastmaster flowed almost all night. Kuma toastmaster, madam obviously unmarried all the time clung to the peasants, then sitting on their hands, then stroking their heads.
Also unsanitary. For example, they brought me a cup of coffee with dried lipstick on it. Not mine : )
Generally. If you want to go to Polyana, and this resort village is worth a visit, choose another hotel, but this one is better to bypass.
Translated automatically from Russian. View original