Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
4.0
Cleanliness:
5.0
Food:
1.0
Amenities:
1.0
Looks like a good hotel. I liked the room (except for the cards for opening the door to the room! ) and that's EVERYTHING!!!
For a family of three, they give one card to open the door. How so? One left for procedures, the second came and waits at the door of the first!!!
The maids clean up well. Room cleaning every day. But in all hotels there is a concept - if there is a towel on the floor, then vacationers are asked to change it.
Change of bed and towels 1 time in three days?! ? I wouldn't say that!! ! We checked in on Monday, changed towels and sheets on Saturday. According to the descriptions of the hotel, they had to change it for the second time on Sunday. The next time they changed it on the fourth day and did not add one towel. I went to ask for missing. Because at check-out they strictly calculate the number of towels in the room. And God forbid, vacationers will take away washed, red towels! If you manage to insert a photo, you will see the newly issued towel. Apparently it was either not washed and put in a pile of clean ones, OR THE HOTEL SHOULD CHANGE THE POWDER. YOUR ALL TOWELS WASHED!! ! The most interesting thing is the revision of towels. I have not seen this in any sanatorium and hotels where they rested !! ! A woman (not a maid) bursts in with the words "Revision of towels", and begins to count all the towels. Having calmed down that we have all the towels in place, he goes to another room for revision.
The food is a SHAME for a 4 star hotel!! ! For 12 days we ate buckwheat 2 times, pasta 4 times, the rest of the time - boiled rice, barley porridge, wheat porridge, oatmeal! A lot of work is not needed to buy 3 kg of oatmeal for 80 UAH, boil for 5 minutes and spread three tablespoons of oatmeal on a plate... I won’t say anything about meat dishes at all. YOU CAN SAY THERE IS NO MEAT.
The owner of a 4-star hotel is apparently not interested in what they eat, how they wash the opinions of vacationers. We were in Sofia for the first time and the LAST!
For a family of three, they give one card to open the door. How so? One left for procedures, the second came and waits at the door of the first!!!
The maids clean up well. Room cleaning every day. But in all hotels there is a concept - if there is a towel on the floor, then vacationers are asked to change it.
Change of bed and towels 1 time in three days?! ? I wouldn't say that!! ! We checked in on Monday, changed towels and sheets on Saturday. According to the descriptions of the hotel, they had to change it for the second time on Sunday. The next time they changed it on the fourth day and did not add one towel. I went to ask for missing. Because at check-out they strictly calculate the number of towels in the room. And God forbid, vacationers will take away washed, red towels! If you manage to insert a photo, you will see the newly issued towel. Apparently it was either not washed and put in a pile of clean ones, OR THE HOTEL SHOULD CHANGE THE POWDER. YOUR ALL TOWELS WASHED!! ! The most interesting thing is the revision of towels. I have not seen this in any sanatorium and hotels where they rested !! ! A woman (not a maid) bursts in with the words "Revision of towels", and begins to count all the towels. Having calmed down that we have all the towels in place, he goes to another room for revision.
The food is a SHAME for a 4 star hotel!! ! For 12 days we ate buckwheat 2 times, pasta 4 times, the rest of the time - boiled rice, barley porridge, wheat porridge, oatmeal! A lot of work is not needed to buy 3 kg of oatmeal for 80 UAH, boil for 5 minutes and spread three tablespoons of oatmeal on a plate... I won’t say anything about meat dishes at all. YOU CAN SAY THERE IS NO MEAT.
The owner of a 4-star hotel is apparently not interested in what they eat, how they wash the opinions of vacationers. We were in Sofia for the first time and the LAST!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Hotel Sofia 4 * - loudly said
- Wonderful holiday
- It is better not to travel with small children.
- Excellent hotel
- Good hotel, great for families with children
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