Сплошной обман. Sheer deception.

On the first day, they settled in a room with ants, although they knew about this problem, there was dust in the room itself, at the request, we were moved to another room. It is cold in the rooms and in the corridor, the pool is constantly cold, it is impossible to swim, every day we were told that it was heated, although the use of the pool is included in the price. procedures at a low level. Those who know how to do them right will understand. A complete scam for everything. Children have nothing to do, they sit on the floor in the hallway, there are no conditions for them. Meals: the staff tries to make contact, but you need to constantly chew and demand everyone, which is very annoying, three salads were served for breakfast, with unwashed greens, which were teeming with midges.
They wanted to stay for 14 days, but they could not stand more than three.
I don't understand who gave you 4 stars. I forgot about the repair, the repair is very poor, you see, they saved a lot (((