Online booking, it turns out, does not work

Written: 15 august 2023
Travel time: 15 july 2023
In the evening, I booked a room on the hotel's website, I received a confirmation by e-mail, the reservation code - as if everything is OK. I am already starting to plan the trip, but the next morning I will call the hotel again to clarify the details and the issue of prepayment. It turns out that they don't have any online booking (the question is, why didn't you remove it from the website? ), there are no seats, and in general, the order must be made only by phone.

"Good" start, thank you, but I don't need more surprises from you - in 15 minutes I found another good hotel with a reservation through booking. And I will cross you off the list for future trips, and I will not recommend it to others
Translated automatically from Ukrainian. View original