Отель хороший , деректор - хам The hotel is good, the director is boorish

The hotel was found with my husband on the Internet. Liked the photos and customer reviews. The photo is beautiful, but in reality it does not correspond to reality. The rooms are dirty, especially the bathrooms, someone else's linen was found under the bed. The bed and towels are worn out and obviously not the first year.
We waited for check-in for about 4 hours, due to the fact that the room was not cleaned because people left only an hour after our arrival, all this time we were sitting in the restaurant. For these inconveniences, we were not even offered a cup of tea.
I was very outraged by the behavior of the director - Maxim. He is a very unbalanced person, he constantly yelled at the staff, called the waiters names, and drank liters of beer and all this in the presence of vacationers. He also called himself the owner of the hotel, then it turned out that he was just the director of the establishment. 80% of the negative impression was left because of his boorish behavior.
The food is not bad and relatively inexpensive. But since there were few staff, it took a very long time to serve.
If you want a good family vacation, I advise you to look for a better hotel.