Beautiful on the face .... and not kind inside

Written: 2 june 2014
Travel time: 19 — 20 january 2012
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 5.0
Food: 1.0
Amenities: 6.0
I don't recommend this hotel to anyone.
The eco-hotel is located on the banks of the Slavka River, a 15-minute drive from the Zakhar Berkut, Crocus and Vysokiy Verkh ski lifts. The hotel complex consists of two-story log cabins.
Everything seems to be beautiful, but the staff does not know how to work with customers, and generally behaved somehow hostilely. A very expensive restaurant. All hotel guests went to eat in a cafe with homemade and delicious cuisine, which was a 5-minute walk from the hotel.
When renting a room, a man looked into every corner, inspected the furniture, checked the presence of chips, counted pillows, blankets and towels, coat hangers. Alone, in a word, I did not expect this from the staff. We have been traveling for more than 15 years and have stayed in hotels of various levels, but I have not seen such a shmon, let's say, they don't give a shit to the soul, our own.
There is a great playground.
Breakfast was included in the price.

Breakfast - eggs, bread and a small piece of butter, tea/coffee - everything!
We have stayed many times in hotels where breakfast was included in the price. It doesn't even smell like breakfast.
Naturally, we did not eat enough, and asked to bring something else to eat. They brought us sauerkraut and scrambled eggs. The price killed even more - $15 per serving.
The staff was only friendly upon check in.
Room, medium size, excellent bathroom, satellite TV, safe, balcony, separate entrance from the street. Additional place - a folding sofa. Cleaned up every day.
The hotel area is very beautiful. There is a restaurant, sauna, billiards, swimming pool - open only in summer.
Translated automatically from Russian. View original