Terrible services

Written: 11 january 2018
Travel time: 9 january 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 10.0
Food: 1.0
Amenities: 3.0
About the good: a very clean and comfortable hotel, the rooms are comfortable; the connection, of course, catches badly, but since on vacation, this is a plus; pool for a company of 4 people just right, but not for those who like to swim; the bath is good; billiards together with tennis will decorate your pastime a little; Very Nice girl at the reception, who creates an atmosphere in the hotel itself and will help at any time.
On the bad: There is no kitchen for vegetarians and I was very outraged and upset; in the complex nothing can be changed! Food on the rating scale is 2+, the first is not served mainly - for example: a potato dinner with 2 pieces of meat, one pickle and 1 tomato, compote or juice; breakfast - porridge bograch - corn porridge on the water spherhu a little cheese and fried mushrooms, 2 pancakes with sour cream and coffee or tea. In short, it is difficult for men to get enough of this, and so it can be eaten. Also, the girls who serve there are not friendly, and when you ask them to change something on the menu, since you don’t eat meat, you get the impression that what am I asking for and why I came, you say thank you for that! And they are a little foolish in orders, so check the prices on the menu and on the receipt. WiFI catches only in certain places, regardless of what service package you have and it is bad; there is a TV, but the channels are poorly caught; no board games; the kitchen is open until a certain time and closes; there is not enough entertainment for customers and therefore we tried to entertain ourselves. Take cards with you or games! The pool is small, I wrote about this above and it is not designed for a company of 5 or more people.
Paid 2800.00 for 3 days and 2 nights - it's not worth it if the owners do not change the conditions at least in the kitchen. We decided that we would not return here again, but in general we were satisfied, as we met good guys and kept ourselves occupied. We used the services of the population: trout fishing and cooking it there, skiing, vats and, of course, wonderful walks in the fresh air. The moment that there was no snow... I hope that the management will pay attention to the comments and do something. All good rest and mood!
Translated automatically from Russian. View original