Disappointed in the hotel - completely does not correspond to the declared level

Written: 10 october 2018
Travel time: 7 — 13 october 2018
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 8.0
Food: 9.0
Amenities: 4.0
Unexpectedly, the possibility of a vacation appeared, there was no time to choose a hotel, and we simply took the most expensive option in the Slavsky area, because. there is a good road and beautiful places. According to the site and reviews, the hotel seemed just super, they did not regret 5000 UAH per day for a room, which is many times more than in other hotels, they expected some level, but in fact, see for yourself:
- a room for 5000 UAH goes to the boiler room from which there is a constant gal of the hood, although they promised silence on the phone
- every day, construction work, a concrete mixer and everything else was going on 50 meters away - although we specified this point separately

- there is almost nothing from what is promised on the site: a heated pool is no longer working, a lake with boats, according to the reception, is under repair (??? ), autumn, time for mushrooms, a guide is promised on the site, but sorry, the season is over (this is at a temperature +5/+20 in October, in the end they got out on their own - there are a lot of mushrooms)
- a bathhouse, a vat seems to be there but it is impossible to order, everything is packed for a week in advance, it is not clear who, it seems that people from other hotels i. k. vezha is inhabited somewhere half
we renting a room for 5 thousand should look for all this somewhere in Slavske?
- the girls at the reception do not know at all what kind of entertainment the hotel has in the region and they cannot advise anything
- that evening when we wanted a barbecue, the grill menu in the restaurant disappeared - as we understood, the only barbecue man quit or went on vacation
- the sauna works according to a strange schedule - from 5 to 8 in the evening, saving or what is it connected with?
In general, one of the good sides of the hotel for us is the restaurant - at a very decent level, we were with a child and the food was in the first place, everything else is very average and does not match the prices.
Translated automatically from Russian. View original
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