Отель и обслуживание разочаровало. The hotel and service are disappointing.

The location bribed with its beauty, clean air, healing water, freshness and proximity to nature, but the hotel crossed out all the advantages of such a holiday. Booked in advance, discussed by phone all the nuances. And upon arrival, a tiny room under the roof was waiting for us, without curtains and with tattered chairs. The hosts turned out to be completely detached from the requests, we couldn’t even have dinner, we had to go to a restaurant near the forest, although the table was set for a noisy company in this hotel on the ground floor. It was felt that they had arrived in a strange house without an invitation and completely inopportunely, the hostess of the establishment showed us with all her appearance and remarks. It's a pity. Since you are positioning yourself as a family-type hotel, then at least treat the guests with respect - provide a normal room and food, but instead, the hostess keeps asking about the place of work of the guests and says that she is the greatest psychologist.