Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
3.0
Cleanliness:
4.0
Food:
3.0
Amenities:
4.0
chose the best sanatorium in Transcarpathia on an Internet. Reviews alerted to the truth, but there was not much choice. Now understand. that by the lack of a forum on the hotel website, one can judge how much the owner does not care about the guests.
I liked the ogormnaya well-groomed territory, many cherry blossoms, crystal air. It can be seen that they do not spare money in ennoblement of premises and territory.
The playground is very miserable, the level of the "viper", there is no children's playroom, from which I conclude that there are not very many guests there with children and they are waiting. Lovely lakes and outdoor gym. The trainers are incredible. the rooms are large, comfortable, furnished with solid furniture, our room had 3 balconies. The stairs and corridors are richly decorated, a solid elevator. Perhaps this positive is exhausted.
Cheated with the pool. Receptionist said at the time of booking. that there is an indoor and children's pool. The child was promised a pool. upon arrival, it turned out that the pool was open only Fri. Sat. Sun. (for these days we had a trip to Hungary planned). The girls at the reception do not even bother to nod in response when you wish them a good day. They can't even walk to the mineral pool, citing the fact that "they don't visit it. " They are not aware of the organization of the medical center. There is no medical center reception. The maids are good people, but their work is organized in such a way that they clean the room 2-3 times in 10 days. at 6:00 p. m. they are gone. In our room, the closet smelled so much of sewerage that even the door did not save. We were told that there was nothing they could do about it. In fairness, it should be noted that the watering can was changed for us and the lamp in the corridor at the first request. Cleaning is done through the sleeves.
A separate topic is food. Poor breakfasts, lunches and dinners. If your husband likes to eat a lot and tasty food, this is not for him. Moreover, 20 minutes are allocated for these meals. that is, from 8 to 8.20. the child is sleeping at this time, I wake him up, drag him to the dining room, greet the reception, which does not hear me, greet the administration (they also do not hear), we get to the table and try to feed the child with pancakes sausage or oatmeal, which is from cereals. Moreover, oatmeal is on the menu every day. Such an impression. that they are trying to classify vacationers as a detachment of horses. Naturally. child 2 years 10 months does not eat well. Once I asked to replace the salty banosh with something edible, except for oatmeal. offered buckwheat milk from the refrigerator. the child did not want to look at the food at all (before this they tried to feed him what was on the table). She asked to take a bowl of buckwheat porridge to the room in order to feed the child later. The administrator stood in my way and said that it was not supposed to take out the dishes from their dining room. (The claim to the "Swedish line" is not clear). We were in the Crimea and the Carpathians, and in Croatia and Hungary, we were met everywhere to take out food for the child due to his small age. And then, hello, USSR! My grandmother had to wrap a piece of cheese and an apple for her granddaughter in a handkerchief. Everything would be fine, but the restaurant is 200 meters away (from the window it's a stone's throw, but there is no way, only a roundabout path right next to the checkpoint). There is no food delivery to the room. I had to initiate a refund of the money paid and an early check-out, then we were met and allowed to deliver food to the reception. from the reception, the husband took the food himself with 2 visits. Nobody works with the staff at all. Unfriendly, indifferent. with the position - "we are here for you, vacationers. " Apparently, the owner just needs to invest money, and whether they work or not, he no longer cares. Very sorry. Could be a great place!
I liked the ogormnaya well-groomed territory, many cherry blossoms, crystal air. It can be seen that they do not spare money in ennoblement of premises and territory.
The playground is very miserable, the level of the "viper", there is no children's playroom, from which I conclude that there are not very many guests there with children and they are waiting. Lovely lakes and outdoor gym. The trainers are incredible. the rooms are large, comfortable, furnished with solid furniture, our room had 3 balconies. The stairs and corridors are richly decorated, a solid elevator. Perhaps this positive is exhausted.
Cheated with the pool. Receptionist said at the time of booking. that there is an indoor and children's pool. The child was promised a pool. upon arrival, it turned out that the pool was open only Fri. Sat. Sun. (for these days we had a trip to Hungary planned). The girls at the reception do not even bother to nod in response when you wish them a good day. They can't even walk to the mineral pool, citing the fact that "they don't visit it. " They are not aware of the organization of the medical center. There is no medical center reception. The maids are good people, but their work is organized in such a way that they clean the room 2-3 times in 10 days. at 6:00 p. m. they are gone. In our room, the closet smelled so much of sewerage that even the door did not save. We were told that there was nothing they could do about it. In fairness, it should be noted that the watering can was changed for us and the lamp in the corridor at the first request. Cleaning is done through the sleeves.
A separate topic is food. Poor breakfasts, lunches and dinners. If your husband likes to eat a lot and tasty food, this is not for him. Moreover, 20 minutes are allocated for these meals. that is, from 8 to 8.20. the child is sleeping at this time, I wake him up, drag him to the dining room, greet the reception, which does not hear me, greet the administration (they also do not hear), we get to the table and try to feed the child with pancakes sausage or oatmeal, which is from cereals. Moreover, oatmeal is on the menu every day. Such an impression. that they are trying to classify vacationers as a detachment of horses. Naturally. child 2 years 10 months does not eat well. Once I asked to replace the salty banosh with something edible, except for oatmeal. offered buckwheat milk from the refrigerator. the child did not want to look at the food at all (before this they tried to feed him what was on the table). She asked to take a bowl of buckwheat porridge to the room in order to feed the child later. The administrator stood in my way and said that it was not supposed to take out the dishes from their dining room. (The claim to the "Swedish line" is not clear). We were in the Crimea and the Carpathians, and in Croatia and Hungary, we were met everywhere to take out food for the child due to his small age. And then, hello, USSR! My grandmother had to wrap a piece of cheese and an apple for her granddaughter in a handkerchief. Everything would be fine, but the restaurant is 200 meters away (from the window it's a stone's throw, but there is no way, only a roundabout path right next to the checkpoint). There is no food delivery to the room. I had to initiate a refund of the money paid and an early check-out, then we were met and allowed to deliver food to the reception. from the reception, the husband took the food himself with 2 visits. Nobody works with the staff at all. Unfriendly, indifferent. with the position - "we are here for you, vacationers. " Apparently, the owner just needs to invest money, and whether they work or not, he no longer cares. Very sorry. Could be a great place!
Translated automatically from Russian. View original
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