good resort, but the maids and receptionists need to be changed

Written: 11 january 2015
Travel time: 3 — 10 january 2015
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 4.0
Food: 10.0
Amenities: 9.0
We rested in January 2015. The sanatorium is very good, only the staff at the reception and the maids need to be replaced, not only were they accommodated more than 2.5 hours late and did not even apologize, and then in order to clean the room it was necessary to remind 5-7 times to go to the reception and to maids (although cleaning should be 1 time per day, and wet and change towels every other day). The food was very good, of high quality, special thanks to the waitress Natasha and the cooks in the dining room. I really liked the staff, when they went to the procedures, they always met with a smile, carried out. The thermal pool is great. The territory is large, near the beech forest you can walk along the paths. In general, the holiday was a success.
Translated automatically from Russian. View original