Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
7.0
Cleanliness:
8.0
Food:
8.0
Amenities:
7.0
We rested in Thermal Star again this summer, because. last summer we were very satisfied with everything and perfectly improved the musculoskeletal system. Health was enough for a year without problems!
This year they were satisfied, the result of treatment is not worse. The head doctor Viktoria Grigorievna is a high-class professional who correctly prescribes procedures and has a good intuition for a doctor. Thank her very much!
The hotel staff is still doing a great job. Cleanliness and order in the territory and in the rooms. The room was cleaned every day, even on weekends, the bed was changed every other day, soap and shampoo were supplied with constant regularity, and not just on the day of arrival.
The procedures were provided to us clearly on schedule and we did not wait a minute anywhere. So, in addition to treatment, they also had time to rest. We swam in the lake, rode bicycles, went to Uzhhorod for the weekend to go to the forest and shop.
On the territory of the resort there is a pretty good bar at normal prices. In the canteen, compared to last year, food has slightly improved, new national dishes have appeared, more fruits, juices, vegetables are given, and portioned honey is almost always given for breakfast. But the fats on which they cook are still of poor quality. My daughter had problems with the liver and pancreas from nutrition. Last summer the food was bad, mostly chicken in all its variations.
But there were disadvantages in the sanatorium.
1. For example, this year badminton and tennis rackets at the reception could only be rented. This used to be included in the ticket price. Now, to play badminton, you had to pay 20 UAH/hour. Multiply this by 19 days of rest - for this money you can buy three sets of badminton!! ! What is this price? Shuttlecocks are all torn and unsuitable for playing, they have been waiting for new ones for a week. Well, it’s understandable to rent bicycles, but there were problems with this too - the system for issuing bicycles to vacationing staff on time has not been worked out absolutely! I had to ask at the reception several times a day for the opportunity to pay for the rental! It seemed that the staff specifically did not want to give the bike, citing the fact that it had already been taken. And this was not true! These moments overshadowed the rest. And in general, the pettiness of some new chief accountant !! ! Why is it not written about these services on the website of the sanatorium? People go to a sanatorium, not assuming that they need to pay extra for the unfortunate badminton separately. All vacationers said that it was not difficult for them to take their badminton, but they did not suspect such pettiness of the sanatorium administration!
2. In our room, starting from 7 in the morning, there was a nauseating smell of the kitchen, i. e. The hood from the dining room partially got to us, the split system was buzzing day and night and it really got on our nerves! The roar stood as if on a runway. The door to the balcony in our room constantly jammed and did not close well.
3. The Thermal Star sign on the building of the main building flaunts against the background of some mold spots on the wall and this immediately catches the eye.
But the main drawback is that with the arrival of a new chief accountant this year, the cost of vacation has risen in price by almost a third. Therefore, vacationers for 100% of the cost of vouchers has become less. Many of our friends did not want to go this year because of the cost, because. In general, the quality has remained at the same level, while in other sanatoriums it is much cheaper and there is a more flexible system of discounts. For example, if you pay for the rest in advance, then a 10% discount. Mostly groups of workers from the chemical plants of Severodonetsk and Voronezh come on trade union vouchers, who do not behave very well in terms of drinking and are rude to others. Last year in the sanatorium we met interesting people and remained friends in the present, we correspond, we call back.
This year, we also made friends with nice people, but the trade unionists greatly overshadow the positive mood of the holiday. There are too many of them!
If in the new year vouchers rise in price again, then it is unlikely that we will come back again...
This year they were satisfied, the result of treatment is not worse. The head doctor Viktoria Grigorievna is a high-class professional who correctly prescribes procedures and has a good intuition for a doctor. Thank her very much!
The hotel staff is still doing a great job. Cleanliness and order in the territory and in the rooms. The room was cleaned every day, even on weekends, the bed was changed every other day, soap and shampoo were supplied with constant regularity, and not just on the day of arrival.
The procedures were provided to us clearly on schedule and we did not wait a minute anywhere. So, in addition to treatment, they also had time to rest. We swam in the lake, rode bicycles, went to Uzhhorod for the weekend to go to the forest and shop.
On the territory of the resort there is a pretty good bar at normal prices. In the canteen, compared to last year, food has slightly improved, new national dishes have appeared, more fruits, juices, vegetables are given, and portioned honey is almost always given for breakfast. But the fats on which they cook are still of poor quality. My daughter had problems with the liver and pancreas from nutrition. Last summer the food was bad, mostly chicken in all its variations.
But there were disadvantages in the sanatorium.
1. For example, this year badminton and tennis rackets at the reception could only be rented. This used to be included in the ticket price. Now, to play badminton, you had to pay 20 UAH/hour. Multiply this by 19 days of rest - for this money you can buy three sets of badminton!! ! What is this price? Shuttlecocks are all torn and unsuitable for playing, they have been waiting for new ones for a week. Well, it’s understandable to rent bicycles, but there were problems with this too - the system for issuing bicycles to vacationing staff on time has not been worked out absolutely! I had to ask at the reception several times a day for the opportunity to pay for the rental! It seemed that the staff specifically did not want to give the bike, citing the fact that it had already been taken. And this was not true! These moments overshadowed the rest. And in general, the pettiness of some new chief accountant !! ! Why is it not written about these services on the website of the sanatorium? People go to a sanatorium, not assuming that they need to pay extra for the unfortunate badminton separately. All vacationers said that it was not difficult for them to take their badminton, but they did not suspect such pettiness of the sanatorium administration!
2. In our room, starting from 7 in the morning, there was a nauseating smell of the kitchen, i. e. The hood from the dining room partially got to us, the split system was buzzing day and night and it really got on our nerves! The roar stood as if on a runway. The door to the balcony in our room constantly jammed and did not close well.
3. The Thermal Star sign on the building of the main building flaunts against the background of some mold spots on the wall and this immediately catches the eye.
But the main drawback is that with the arrival of a new chief accountant this year, the cost of vacation has risen in price by almost a third. Therefore, vacationers for 100% of the cost of vouchers has become less. Many of our friends did not want to go this year because of the cost, because. In general, the quality has remained at the same level, while in other sanatoriums it is much cheaper and there is a more flexible system of discounts. For example, if you pay for the rest in advance, then a 10% discount. Mostly groups of workers from the chemical plants of Severodonetsk and Voronezh come on trade union vouchers, who do not behave very well in terms of drinking and are rude to others. Last year in the sanatorium we met interesting people and remained friends in the present, we correspond, we call back.
This year, we also made friends with nice people, but the trade unionists greatly overshadow the positive mood of the holiday. There are too many of them!
If in the new year vouchers rise in price again, then it is unlikely that we will come back again...
Translated automatically from Russian. View original
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