Horror! Money for the wind

Written: 20 february 2021
Travel time: 20 — 21 february 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 2.0
Food: 2.0
Amenities: 1.0
1. Just a horror, booked a vacation with children, no one warned on the phone that the spa is only from 19 to 22 years, and we arrived at 13 years.
2. Asked the temperature of the pool we were told 25 by phone, the site says 27, in fact the pool is cold maximum 15 degrees. Rest is spoiled, bathing is canceled. In the jacuzzi a lot of people are busy, the wet floor people fell because no one wiped.
3. Asking the administrator to bring a thermometer for pool water because they prove that the rate of 24-25 said no, and said that we can afford a lot. Boorishness!
4. The site states that there are chairs for feeding, one chair for the whole restaurant, and 3 children in the restaurant who need chairs!
5. In the rooms, we had 3 rooms, in the first very hot battery can not be adjusted because there is nothing. in another on the 2nd floor is very cold and the battery is barely warm, with a child in the room cold!
6.

Upon arrival, a tourist tax was taken from each person, which was not previously reported.
7. No kettle, mug or antiseptic in the room!
8. In the area around the hotel there is no place to walk with a wheelchair, even on a sleigh straight on the road where to drive cars, trash.

The holiday is spoiled, the spa is crowded, the pool is cold, the money is just wasted, I never recommend it to anyone! Just fear! ! ! ! !
Translated automatically from Ukrainian. View original