I chose from several hotels, this one had the lowest price, but after reading the reviews, I decided to consider hotels more expensive by 50-100 thousand tenge. People were also dissatisfied with other hotels. And then I decided to take the charm bride with the thought that if I go to a hotel with bad reviews, then at least I won’t overpay. And never regretted it.
I came with my son, they wanted to relax like in a sanatorium, without fuss. The food was excellent, buffet three times a day and sandwiches for afternoon tea. Every day a choice of chicken, fish and meat. There were few vacationers, and 5 days before departure, we were left with 12 people at all. Here food was served in portions to everyone, but these were huge portions. Dessert is always fresh vegetables and fruits. Nobody was hungry. The restaurant staff is very attentive and friendly.
Once the son saw that someone ordered fries and wanted potatoes, but he was not on the buffet that day, so the cook fried him separately.
The hotel bus takes you to the beach at 9.10, 14.30, from the beach at 12.13, 16.30. Take towels at the hotel. The beach is clean with sun loungers
There are toilets and showers nearby. Pleased the beach with a sandy bottom. It's a bit far to go to the depth, but it's perfect for children. If someone expected to dive to fish in corals, they will be disappointed. There are not many fish and one coral island. But you can walk from our beach to the pontoon of neighboring hotels and there our dived calmly. In general, we were lucky with the beach, because I was afraid that because of the unsafe bottom, the child would not be able to swim. Before lunch we spent time at the sea. And after dinner at the pool.
The slides are scheduled to turn on from 11 to 12, but in fact they turned on in the afternoon, it was worth asking. There were days when there was no one at the pool except for us, and slides were turned on for us.
Lifeguards are always on the lookout for swimmers. You can also ask for the music you want.
There were no noisy parties (which pleased us)), but after dinner there was music, those who wished to dance. Wi-Fi was good, only before leaving it began to turn off.
The rooms are spacious. On the day of arrival it was dusty. It can be seen that they have not lived in the room for a long time and the dust has accumulated. While I was thinking what to do with it, the guys from the cleaning came and promptly refreshed everything. As far as I understood from conversations with other tourists, this was the only comment on the hotel. After a flight delay and a seven-hour flight, when you just want to lie down and sleep, and the room is dirty, then your nerves can pass). But you just have to ask them to fix everything right away. Someone's number was changed, our floors were washed. They didn't clean every day. If you meet the guys and say that you need cleaning, they will come and clean it without any problems. They also had a cart with clean linen and towels on the floor.
To the right and left of the hotel there are shops, cafes, pharmacies and ATMs. On the left side of the hotel is the famous store George Clooney.
I think all the problems come from the fact that people did not live up to their expectations from the rest. You can go here if you just want the sea, the sun, delicious food and sweet sleep. More sophisticated entertainment in hotels across the road and for completely different money)
Friends, do not be afraid of the reviews and do not refuse the opportunity to have a great rest at the right price!
No hot water, only summer
Dirty room
Polotel without balconies
Wifi is weak
There was no fruit at all in the dining room, food was given out in portions
Bar: no beer, tea and coffee only by the hour (after 10 already paid), local alcohol is not very good, Sambuca was not set on fire (if you go here, only through duty free).
Pros: the location is good (there is where to go shopping in the evening) +
Beach: transfer 20 min, but the place is excellent especially for snorkelers (reef, depth 4-20+m. ) and visibility is excellent +
Animation: mostly moving +)
The room was cleaned +
"+" slides
"-" cold pool
"+" a huge manager in the dining room carefully directly monitors his subjects, measures the temperature of food, helps to clear the tables himself, always clean and tidy, it's nice to watch him (a man of age)
"+" a good beach in Sharks Bay, the reef is normal, the bus is frequent, convenient!
"—————" a huge minus - the room is sooo dirty walls, shower room, big horror from cockroaches in the room, I feel like visiting cockroaches, I kill up to 20 pieces per night, I didn’t sleep for two nights, I asked to be relocated, everyone promised, before things didn’t go well, then she asked to at least poison (yes!! ! poisoned), they were not visible for two days, a huge minus, there are no signs on the rooms so as not to disturb what comes of it - I wash myself, and the cleaner comes to his room , the husband is in the toilet, and he is right there.
Last night, it was generally from the realm of fantasy: I leave the room to meet the cleaner, offer to clean the room / it's evening, time for dinner, refused three times, asks for a chocolate bar, I told him you'll come tomorrow! And what he does is a shock - I go down to the floor below, and he comes into our room, without his inventory and wheelbarrow (this is if you consider the type of cleaning it was going on! ) the same picture! Do not be surprised if it will be part of your holiday!! ! The water in the shower is cold! Take your alcohol, bars until 9-10! Wi-Fi for free at the reception! There are already 5 animators, but they are of no use at all, except for the evening show!
Towels are not changed, the rooms are old, dirtier than dirty, the sun loungers near the pool are fffse broken and sooo dirty…
It's raining, the rooms are leaking, the lights are out, Wi-Fi is not working… the vacation is ruined, the kids are in SHOCK, we are looking forward to the end of hellish hell…
We bought excursions so as not to be here !!!
We flew through the Alex tour, the hotel guide is an incredible HAM, laughs in the face, although we bought excursions from him...
The tour operator does not respond, although the application for the replacement of the hotel was sent...
The hotel is not big. But not bad. For children there is a pool, slides. There is children's animation, they will not be bored. There is a disco for adults and children. There's a good bartender! Steep!
As for food... well, you need to take it with you)
We took sausage, soups in packages, oatmeal for the child. Plus or minus, there is fish, rice, chicken. You can have a snack.
But such a 5 to 2! Be ready!
Juice, water, fanta, cocktails. Beer only in the evening, and then how lucky.
On the territory there are mini-institutions there AWESOME SHRIMP! I advise! ! For $ 10 for 2 of them super! )
We went to the center for $ 10, ate on the strength of 8-10 pieces fooled)) And there they are HUGE !!! ))
I advise you to take alcohol with you in your suitcases, and plus in DUTY.
There are shops nearby and there is alcohol there, too, beer for $ 2, and all that.
Ahh, if you want to eat)) you can go further, like to Rixos... there is a market)) and you can buy something... and the child too))
Beach))) there is a paid one for $ 3 such a one. For 1 time)) and then for photos))
And so they carry on the minibus...
The beach is awesome!! ! And for a child, sand, and for adults, fish. You can see a lot! )
They give towels, but we took our own) and I advise you... because if you lose your card (paper), then $ 10.
But for this hotel the price is up to a maximum of 15.000 thousand UAH!! ! Wouldn't be worth going for more!! ! (We traveled cheaper).
Everything seems to be not bad)
The most important thing is the sea!!!
And positive))
I'll start with the good:
Settled immediately upon arrival, approximately at nine in the morning, without additional payments - 10/10;
Cleaned daily, made the bed, changed towels - 10/10;
Furniture and repairs in the rooms would do well to refresh, but I put 10/10 for clean bedding and comfortable mattresses (for me, this is much more important than some kind of cabinet, cornice or faucet); gel, shampoo, lotion are missing as it was 4* only soap.
Well, then the indignation:
The territory is not big, almost clean, well-groomed. Sun loungers, umbrellas, tables, chairs are scary. There is no playground.
Three slides working two hours a day (11:00-12:00.16:00-17) is very small + in November it is already cold in the evening (it could have been moved from 15:00-16:00) in the pool water cold.
Wi-Fi is always disappearing, absent in the evenings at all.
The bus went every day to the beach for free, BUT the sea is shallow, like in Hurghada, to swim, you need to walk 200 meters, or maybe more. Tuesday and Friday were supposed to be taken to a beautiful coral beach. Tuesday went, Friday canceled without notice.
There was no animation, there were very few people.
Food for nine days has not changed even once:
breakfast - scrambled eggs, buns, cheese, sausage, cucumber, tomato;
lunch, dinner - rice, pasta, soup, chicken, sometimes fish.
There were no fruits at all (((very sad. Beer at the bar was absent very often.