Dovil Otel & SPA 5*– Reviews

32
Rating 8.810
based on
32 reviews
№1 in the hotel rating Anapa
8.7 Rooms
8.7 Service
8.9 Cleanliness
8.8 Food
9.1 Amenities
The Deauville Hotel & SPA was built in 2013; it is the first 5* hotel in Anapa on Pionersky Prospekt offering "All inclusive" holidays. The atmosphere of relaxation is filled with comfort, tranquility and high-quality service for each guest. The hotel boasts a well-developed infrastructure. On the territory of 4.7 hectares there are cottages with rooms of various categories, children's and sports grounds, swimming pools, a restaurant, several bars and much more.More →
аватар andreymihaylov1976
 •  traveled 7 years ago
Rating 10.0
We rested in June 2017 with a child and parents. Previously, they used to travel abroad. We decided to check how it is in our resorts and did not regret it. The hotel is clean, good food, including children. Wine or beer as you like. There is someone to leave the children with. SPA is excellent! Everyone is happy and we will come again!. … More ▾ We rested in June 2017 with a child and parents. Previously, they used to travel abroad. We decided to check how it is in our resorts and did not regret it. The hotel is clean, good food, including children. Wine or beer as you like. There is someone to leave the children with. SPA is excellent! Everyone is happy and we will come again!
аватар
 •  traveled 7 years ago
Rating 9.0
We rested in December. 2 families with children. I liked everything very much. Attentive staff, few vacationers. wonderful spa. varied food. good numbers. … More ▾ We rested in December. 2 families with children. I liked everything very much. Attentive staff, few vacationers. wonderful spa. varied food. good numbers.
Review from — vOtpusk.ru
аватар
 •  traveled 8 years ago
Rating 9.0
Deauville - you have become a favorite place! All our children and grandparents are in love with this place. My husband and I opened it when we arrived in the spring for a "Spa Weekend". We weren't wrong. Not only did we extend our weekend because 3 days didn’t seem enough to us, we made the right decision with the summer holidays! There is no place like this anywhere! You will not find such food and entertainment either, especially in Anapa. … More ▾ Deauville - you have become a favorite place! All our children and grandparents are in love with this place. My husband and I opened it when we arrived in the spring for a "Spa Weekend". We weren't wrong. Not only did we extend our weekend because 3 days didn’t seem enough to us, we made the right decision with the summer holidays! There is no place like this anywhere! You will not find such food and entertainment either, especially in Anapa. Yes, and in the Crimea. We recommend it to everyone, you will not regret it. Beautiful is nearby! )
Review from — vOtpusk.ru
аватар vityusha
 •  traveled 8 years ago
Rating 5.0
I published this review on the Tripadvisor website, but it existed there for no more than a day and was deleted - readers draw conclusions about the impartiality of such sites !! ! Apparently true - the owners and managers of the hotel prick their eyes and they find a common language with the owners of the sites))) We were in this hotel in the first half of August 2016 - two adults and a child, a superior room. … More ▾ I published this review on the Tripadvisor website, but it existed there for no more than a day and was deleted - readers draw conclusions about the impartiality of such sites !! ! Apparently true - the owners and managers of the hotel prick their eyes and they find a common language with the owners of the sites)))
We were in this hotel in the first half of August 2016 - two adults and a child, a superior room.
1. We arrived at the hotel earlier than 14.00, processed the documents for check-in, there are no rooms available, they took a phone number from us at the reception, they say, go for a walk around the hotel, as soon as the room is ready, we will inform you. Time 14.00 no one calls, 14.30 - silence, while we see that those who arrived at the same time with us and later - are fully populated. We went to the counter to check if our room was ready - they said that it had been ready for a long time (why don’t you call? ), while again they demanded our documents for scanning, because they allegedly only Xerified, but forgot to scan (((
2. Excellent landscaping, hotel layout, many themed corners - such as a windmill, an alpine lawn, mini fountains, something in Chinese style, etc. The whole entourage is fresh, because. the hotel is basically new. When planning the hotel, in my opinion, it was absolutely not taken into account that the Anapa Sea is constantly blooming - the pools were made purely symbolic in terms of size. Do not even think that you will be able to swim in these pools on a grand scale, so just come in to stand, cool off. Four pools in the central square - one for children, one for those landing from water slides and two pools for swimming in which events take place in turn - and even these pools are seven swings long, and the width is even smaller and a lot of people. There is a pool near the children's cafe - also small. There are obviously not enough benches for parents on the playground near the football field.
3. Good numbers, not yet killed. They pick up normally. On the balconies there are metal clothes dryers that have rusty rails from sea salt, many complained among themselves that they inattentively spoiled their clothes with this rust during drying. The minibar is full only when you check in later it serves you as a refrigerator.
4. The food is normal - you will not die of hunger, but there is not much variety, although the first impressions were better. A lot of fatty mayonnaise and other similar food, there is a children's table. Unlike Turkish hotels, where 50% percent are their specific dishes that you pass by without trying, here absolutely everything is edible for us Russians. There are few fruits for August - half-ripe pears; apples, bananas, oranges; semi-hard apricots. Peaches are intermittent, or they are hard - you can break your teeth. At the same time, peaches are always in the children's cafe and are usually soft. Watermelons, melon - about once every three days. For sweet pastries - in particular, for a piece of cake, queues sometimes line up, because. cakes are cut by waiters and given out to each individually, it’s good not to record))) Dishes in closed containers are replenished out of time, sometimes with long delays (soups, cereals) - no one except tourists monitors this. In the main dining room, air conduits are blowing mercilessly - people go from table to table looking for somewhere to sit so that it doesn't blow. At breakfast, coffee machines are constantly buggy, they are repaired in the process, and not in advance. For the first week, the waiters silently approached and took the dirty dishes from the tables, for the second week they asked for each plate - can they be taken away or not - they stood and waited for an answer - and at this time you are trying not to choke to give them an answer, just the gestures did not suit them. When cleaning tables, the waiters clean only the tables, leatherette seats stained with food do not interest them.
5. An acute shortage of transfers to the beach (carried by electric golf carts). In order not to wait, people walk or rent bicycles right there at the hotel for free to travel 500 meters. As a result, cyclists do not have the opportunity to ride with the breeze - especially before lunch, because. bicycles are waiting for their owners on the beach. The logistics of the transfer is built on the principle of a relay baton - two golf cars drive, one has arrived - the other has left. For example, in the morning, when the flow of people only goes from the hotel to the beach, one car stands on the beach and waits until the car arrives from the hotel, and only then the empty one goes to the hotel to pick up the people, instead of taking people to the beach with two cars at the same time. As a result, it takes the same time - what to wait for the car, what to walk - 10-15 minutes.
6. SPA. Almost excellent, but coffee is paid! and tea is free. Put the coffee bags next to the sugar, because they are free on the beach, why are you charging money for this here? The SPA is open from 10 am to 10 pm, but children are only allowed from 12 am to 5 pm, what is the logic? - it is not clear, given the fact that almost everyone came with children. For the sake of interest, I was several times in the SPA from 10 to 12 o'clock - once I was there alone, the second time there was one more person besides me. At this time, the wife and child were waiting outside when 12 o'clock struck. Usually adults do relaxation - zones, and baths and pools are common - if there are not enough funds to make a SPA separately for adults, but you really want to. But here, as well as with the pools, a miscalculation was made - the recreation area is not such by location, because. located between the pool and the baths - a passage courtyard, what kind of relaxation and air conduits blow in full. During the work of the SPA, cleaners arrange wet cleaning of windows and other events related to “a la general cleaning” - in my opinion, such events should be done before the opening of the SPA or somehow imperceptibly for vacationers, it seems that I came at the wrong time.
7. On the territory there is a pharmacy and its own free therapist and pediatrician, paid ENT, paid physiotherapy. They have enough work - they run from house to house, children suffer from gastrointestinal disorders and colds - as an option from air conditioners in the dining room, game club - I repeat - air conditioners blow mercilessly, the climate difference between the premises and the street is decent. Our child also fell ill - the pediatrician said that it was from some kind of infection due to the accumulation of children. Why are there no such infections in hotter overseas countries? In the conditions of living at the hotel, it is stated that there is a certificate for children about the epidemiological environment and vaccinations, the validity of which is not more than 3 days - but no one requires them - maybe because of this?
8. Everything is ok on the beach. There are enough sunbeds for everyone, only the sunbeds were apparently bought as part of the import substitution program - metal with plastic plugs, they resemble an ironing board in design -))) at the same time they are not stable, if the network unknowingly goes to the edge with a cup of hot coffee, then coffee will be on you , and the sunbed will cover you to the heap with its reclining part - all beginners go through this - not necessarily with coffee))). On the beach they give lemonade, kvass, ice cream, hot dogs. There is a doctor, for example, if a jellyfish burns you, when assisting you, he will ask for your full name and room number in order to apparently justify the consumption of medicines - it’s good at least he doesn’t ask you to sign in the magazine)))
9. I heard complaints from guests about the security of the hotel at the checkpoint, they say they are fierce))), they themselves have not come across.
When entering the hotel from any side, through any checkpoint, you need to attach an electronic key to your room, while the hotel bracelet worn on you is not interested in security - apparently scandals because of this, then cancel the bracelets! At the same time, they personally saw in the dark, when there were still a lot of people on the street, children from a neighboring camp, who climbed the fence passing between the camp and the hotel near the checkpoint at the exit towards the beach. Seeing us, they hid on their territory, and when we retired to a decent distance, they again made an attempt to cross the border))) I hope only for the sake of sporting interest. I heard there was a case of a bike being stolen from a hotel rental by someone with a DAUVILLE bracelet. At the same time, when leaving the hotel, no one removes the bracelets from you, i. e. With their help, you can then perform the above actions. When leaving the hotel, you are given a card with the hotel's seal and the signature of the responsible person that you do not owe the hotel anything))), this card must be given to the guards when leaving the hotel through the barrier, otherwise they will not let you out, i. e. security lives on its own, the hotel itself. Is it really impossible to interact in this regard without the participation of hotel guests.
10. Upon check-in, each adult is given an electronic key to the room, each key is credited by default with 15.000 rubles. This limit can be increased. With this key, you can pay for paid services on the territory of the hotel, and upon check-out, pay your expenses with "live money" - in cash or non-cash. Each time you pay for services with a key, you are issued a check on which you sign, a copy of the check is given to you. Convenient - you always carry the key with you, but no money. You can’t immediately pay for paid hotel services with money, only with the help of a key, except perhaps for a pharmacy that works only for cash (inconvenient) and they don’t give cash receipts because they don’t break through.
CONCLUSION: in general - not bad, especially if there is no TURKEY, which hotel guests keep talking about when comparing DAUVILLE with their previous vacation))) It seems that everything you need is there - but the pools are small, sometimes queues in restaurants, non-working coffee machines , paid coffee in the spa, children's time in the spa, clumsy sunbeds, unregulated air conditioners and many other moments, perhaps trifles that blur the overall impression. Perhaps this is a five-star hotel - but not "all inclusive" is exactly like a maximum of "full board +". The hotel is not worth the money they ask for it.
аватар
 •  traveled 8 years ago
Rating 9.0
In spite of everything (the child got a little sick) - the rest was a success! Many thanks to all the staff who are really always ready to fulfill any request. I really liked the spa. Children liked the cafe with sweets and children's animators. My husband was pleasantly surprised by the variety and quality of the food. … More ▾ In spite of everything (the child got a little sick) - the rest was a success! Many thanks to all the staff who are really always ready to fulfill any request. I really liked the spa. Children liked the cafe with sweets and children's animators. My husband was pleasantly surprised by the variety and quality of the food. We had a great vacation and will definitely be back next summer!
Review from — vOtpusk.ru
аватар
 •  traveled 8 years ago
Rating 9.0
We always flew abroad for the May holidays. This year, like many others, we decided to start studying native potentials. For us, to be honest, it was a shock to see in ANAPA! such beauty and luxury. The hotel just struck with its green and magnificent territory. Incredibly comfortable rooms, heated pools! which was very helpful in the first days of May. … More ▾ We always flew abroad for the May holidays. This year, like many others, we decided to start studying native potentials. For us, to be honest, it was a shock to see in ANAPA! such beauty and luxury. The hotel just struck with its green and magnificent territory. Incredibly comfortable rooms, heated pools! which was very helpful in the first days of May. I will try to be brief about everything: Check-in: there was a big check-in, we had to wait, a welcome drink and help in denunciation to the luggage room smoothed everything out. Food: a separate story, just a huge choice - and everything is delicious! at any time of the day or night (up to 1). SPA center: probably the best in Kr. kr. Analogue to a good SPA in Turkish 5 *. Entertainment: the child was busy and cheerful - this is the main thing for parents. In the evenings there were performances of the team, for those without children, karaoke worked. In a word - a great alternative to Turkey and Egypt, I did not notice any disadvantages. I recommend it to everyone, for families with children - an ideal option.
Review from — vOtpusk.ru
аватар eva-3006
 •  traveled 8 years ago
Rating 6.0
We rested with a friend from 06.03 to 08.03. To say that we are in shock is to say nothing. Upon arrival, we were first pleasantly surprised by the beautiful design of the hotel. We were placed in building 9 on the 3rd floor. There was no champagne in the room and there was no fruit)) there was a lonely postcard from March 8 on the table. … More ▾ We rested with a friend from 06.03 to 08.03. To say that we are in shock is to say nothing. Upon arrival, we were first pleasantly surprised by the beautiful design of the hotel. We were placed in building 9 on the 3rd floor. There was no champagne in the room and there was no fruit)) there was a lonely postcard from March 8 on the table. Opening the refrigerator, I almost suffocated from the smell of smoked fish (apparently left over from past visitors), and in the door was someone's open bottle of champagne, half filled. On my call to the reception, the girl said: "Throw her out"))). When I went to the bathroom, I found a glass filled with muddy water. This is such a great start. We went to dinner, the dinner was wonderful. Unlike dinner, but more on that later. The spa area is beautiful, I want to go back there. Thank you very much just for this. By the way, instead of two large towels for each person, there was only one in the room. I recommend the hotel staff to carefully study the international standards for a 5-star hotel. Dinner: no fruit, buckwheat as a side dish, chicken cutlets, no choice of hot dishes. No alcoholic drinks. If you do not have the Ultra All Inclusive system in the off-season, you need to warn about it. Breakfast: this is generally a complete miss. Fruit appeared, I even photographed it. Rotten oranges. The waiter was told about this on my part, to which he replied that they were fresh and had just been cut. There is absolutely nothing. The cheapest sausages, Danone yoghurts, no fried eggs, 2 types of Russian cheese, 1 semolina, smoked fish with skin. . . I have been to many places and have never seen anything like it. I hope I don't. Further worse. We decided to have dinner with a friend at the famous restaurant "San Michel". Booked a table in advance for the 07th. We came, the waiter met us with the words: Go to karaoke, there are rolls. "We asked in bewilderment, " don't you want us to have dinner with you, "he laughed and sat us down. The menu is very meager, there is stupidly nothing to choose. We stopped on a salad with seafood and vegetables with white sauce. They brought it very quickly, I was already delighted, as I see it, there is no smell of sauce... freshly thawed mussels, shrimp the size of a fingernail, spoiled cherry tomatoes. They called the waiter, the girl came up and said it was a typography mistake, the dressing is balsamic vinegar. To which my friend said she was allergic to him, you need to warn. On account of the benefit of this salad, which we could not eat. We went to karaoke, it was great there and at the highest level. Thank you so much for this. On the trail. On the day of March 8, we woke up and decided to leave early, especially since we were told there was no late promised check-out, due to the fact that there were no rooms))) I will say this, before the trip I read a lot of reviews, they were relatively good. And of course, if I knew how everything really is, I would go to Kempinski in Gelendzhik. I'm afraid I won't come again.
аватар
 •  traveled 8 years ago
Rating 9.0
We spent a great holiday weekend with my family. We rested at this hotel in the summer, we decided to come in March, the main reason is the free access to the SPA. In summer, the hotel is crowded, respectively, more fun and more choice of services. At the moment, there are almost no people, peace and quiet. … More ▾ We spent a great holiday weekend with my family. We rested at this hotel in the summer, we decided to come in March, the main reason is the free access to the SPA. In summer, the hotel is crowded, respectively, more fun and more choice of services. At the moment, there are almost no people, peace and quiet. It works only one restaurant, but this is no worse. We are not interested in free alcohol. Food is at the same level. A teacher works, you can leave the child for a while. In a word, in the off-season we liked it no less. By the way, the best part is that parking is free! In the off season - some pluses. The hotel is excellent, we recommend.
Review from — vOtpusk.ru
аватар elena_titarenko
 •  traveled 9 years ago
Rating 8.0
We managed to take a break from the bustle of the capital in Deauville, especially since we were traveling with a friend and her daughter. We didn’t make any special plans, the main goal was to take the children on vacation from noisy Moscow, and, if possible, relax in silence ourselves. The hotel is ideal for both the first and second. … More ▾ We managed to take a break from the bustle of the capital in Deauville, especially since we were traveling with a friend and her daughter. We didn’t make any special plans, the main goal was to take the children on vacation from noisy Moscow, and, if possible, relax in silence ourselves. The hotel is ideal for both the first and second. The children turned out to be expanse here, a huge territory, a lot of interesting things for them - animators' performances, several playgrounds, children's discos, swimming pools and more. Especially in August there were quite a lot of children in the hotel. We gladly lay down in the sun by the pools, walked in the shade of trees around the territory. We went to the beach several times, everything is well-groomed and well-organized there. They fed very well, there was no need to buy something extra, they only indulged in ice cream and milkshakes in a children's cafe, especially since everything is free. Double room, ordinary, but clean and everything in the room is new, as in the whole hotel. We were in August for 10 days, we got what we wanted from the rest. Prices at the hotel are high, but when you arrive there are no questions about prices.
аватар afrikantova_00
 •  traveled 9 years ago
Rating 10.0
I haven’t been to domestic resorts for a long time, but I didn’t feel like going abroad this year. Deauville was chosen after a long examination of various options, did not regret at all. When compared with most hotels in Anapa, then in Deauville the prices are quite high, when compared with holidays in Europe, then they are quite ordinary. … More ▾ I haven’t been to domestic resorts for a long time, but I didn’t feel like going abroad this year. Deauville was chosen after a long examination of various options, did not regret at all. When compared with most hotels in Anapa, then in Deauville the prices are quite high, when compared with holidays in Europe, then they are quite ordinary. She flew not alone, but with her granddaughter. The child is 7 years old, and first of all, of course, I wanted to give the child maximum freedom of action on vacation. For my part, I liked the stay at the hotel 100%. Pleasant staff, the very atmosphere of the hotel is conducive to relaxation. All amenities possible for vacationers are created. I was glad that there was no need to constantly look after the child, everywhere where children's leisure is organized there are adult hotel employees or animators. Well, what is important, these people personally inspired confidence in me. Young, neat, polite, it is clear that it is not a novelty to deal with children and they are satisfied with this occupation. There were no problems with the nutrition of the child. The buffet is varied enough that even the pickiest eaters can find something to their liking. . Summing up, if finances allow, then you will be satisfied with your stay at the hotel.
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avatar Postvvg1985
Are children fed well and varied? Is there air conditioning in the dining room? Is there a pediatrician on site
8 years ago  •  2 subscribers 1 answer
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Довиль Отель & SPA построен в 2013 году, это первый в Анапе отель категории 5* на Пионерском проспекте, предлагающий отдых по системе «All inclusive». Атмосфера отдыха наполнена комфортом, спокойствием и высококлассным обслуживанием каждого гостя. Отель гордится отлично развитой инфраструктурой. На территории в 4,7 гектара располагаются коттеджи с номерами различных категорий, детские и спортивные площадки, бассейны, ресторан, несколько баров и многое другое.

Location Отель находится в центре курортного города Анапа, на Пионерском проспекте.
Description of the beach Довиль имеет собственный песчаный пляж, оборудованный шезлонгами, зонтиками, а также медицинским и спасательным постом. Вход на пляж только для отдыхающих комплекса. Пляж находится в 700 метрах от отеля.
  • private beach
  • sand beach
  • sun loungers
  • umbrellas
In a hotel

Открытый бассейн (объем - 210 куб.м., площадь 170 кв.м., расположен рядом с рестораном «Сан-Мишель»), вода пресная, детское отделение, работает сезонно с 30.04. по 15.10. Комплекс бассейнов: состоит из 4-х бассейнов с водными горками для всех возрастов (из них детский и анимационный, подогреваемые), вода пресная, (объем 625,3 куб.метров, площадь 0,17 га рядом с коктейль - баром «Кальвадос».

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
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For kids Прокат детского инвентаря: велосипеды, детские машинки на аккумуляторах, роликовые коньки, самокаты. Детский кинотеатр, танцевальный зал, творческие мастерские, спортивные площадки и ежедневные анимационные программы. Прокат колясок, детских кроваток, горшков и стульчиков для кормления.
  • children's swimming pool
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Entertainment and sports
  • water park and slides
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Description of rooms

Отель состоит из группы 2-х и 3х-этажных коттеджей, объединенных между собой в корпуса с открытыми галереями, а также двух отдельно расположенных 3-х и 4-х этажных корпусов. К услугам гостей в отеле 454 номера различных категорий от 1-местных 1-комнатных до просторных 4-местных 3-комнатных Апартаментов.

The address 353456, Краснодарский край, город-курорт Анапа, Пионерский проспект, 14
FAQ
Какой пляж у отеля?
У отеля собственный песчаный пляж. На пляже есть шезлонги (платно), зонтики (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в бильярд, настольный теннис, теннис, волейбол. В отеле есть аквапарк или горки. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Если Вам нужна помощь по уходу за ребенком, вы можете заказать услуги няни.