Kurort Staraia Russa 2*– Reviews

21
Rating 5.610
based on
21 reviews
№3 in the hotel rating Veliky Novgorod
8.0 Rooms
8.0 Service
8.0 Cleanliness
9.0 Food
9.0 Amenities
The sanatorium Staraya Russa has almost two centuries of experience in the treatment of mineral waters and one of the best sulfide-silt muds in Europe. The resort of Staraya Russa is located on the territory of a huge ancient park with salt lakes and a beach, ponds and fountains with mineral water and has a modern base that allows you to successfully treat diseases of the skin, gastrointestinal tract, gynecological diseases, infertility and many others.More →
аватар
 •  traveled 7 years ago
Rating 5.0
At a high price, service, accommodation and treatment are not up to par! Good procedures, mostly for money, nature and only this pleases. The road is difficult. There is no promised transportation from the bus station to the sanatorium! Doctors, with experience, but not familiar with modern methods and foreign experience. … More ▾ At a high price, service, accommodation and treatment are not up to par! Good procedures, mostly for money, nature and only this pleases. The road is difficult. There is no promised transportation from the bus station to the sanatorium! Doctors, with experience, but not familiar with modern methods and foreign experience. only detectives and then old ones. The promised WI-FI was very weak and did not take everywhere. in buildings where there is no elevator, suitcases (in case of problems with backs and legs) must be brought in by yourself. The water is rusty, swimming is not pleasant. The refrigerator rattles like a column of tanks (and this is at night). People who do not consume sugar cannot find dessert
Review from — vOtpusk.ru
аватар
 •  traveled 7 years ago
Rating 5.0
I rested and was treated at the Staraya Russa resort from 09.12. 2016 to 23.12. 2016. I rested here for the fifth time and I can report the following: - the resort has been operating here for almost two centuries, the location is beautiful, the microclimate is amazing - healing; - previous visits left mostly positive emotions; - medical procedures really benefit, especially mud; But every year the price of the tour is growing, and the level of service is steadily falling. … More ▾ I rested and was treated at the Staraya Russa resort from 09.12. 2016 to 23.12. 2016. I rested here for the fifth time and I can report the following: - the resort has been operating here for almost two centuries, the location is beautiful, the microclimate is amazing - healing; - previous visits left mostly positive emotions; - medical procedures really benefit, especially mud; But every year the price of the tour is growing, and the level of service is steadily falling. Nutrition I ate in the dining room of the sixth building (where I lived) for the first 8 days of rest. Therapeutic procedures ended at about 13:00 and, after coming to the dining room after them, he constantly received “hot dishes” cold for lunch, there was no assortment (twice the second consisted of one side dish). From those who had already eaten, I learned that there were other dishes, but to a request to the canteen administrator to provide me with such, the answer was - "unfortunately already over. " The same problems were with dinner and breakfast. On the ninth day, everyone who ate in the dining room of the sixth building was transferred to the 3rd building, which caused a lot of inconvenience (when booking and checking in, there was no notification of such changes from the resort administration). In December, there are few vacationers, but the tables are cleaned poorly, dirty dishes are everywhere. The situation with fruits is quite sad. This year they are offered only for dinner, mostly chopped apples, several times chopped bananas and that's it!! ! This has never happened before!! ! Paying 3900r. per day and receive third-rate vegetables and fruits - just nonsense! Food for 2 points. Accommodation 4 - points I booked a room in the 6th building, large in area and quiet. The room is shabby but quite comfortable for one person. The refrigerator works like a tractor, sealing gum, the cold does not hold. Water pressure is weak, especially during peak hours. Toilet paper resembles sandpaper (take it with you))), again saved. Satisfied with cleaning. Territory On a solid 4 points, but in winter the paths are completely covered with ice, they don’t sprinkle sand at all, and salt is either thick or empty - very slippery. Saved again. Events 2 pointsIn a word - amateur performances. It is strange that such performances are held for a fee. The resort itself could pay for the performances of amateur artists, say for free treatment, I think they would not mind. Treatment 5 points Treatment procedures are still effective. What procedures I wanted - I got everything. Only sorry for the employees and honey. staff, at low salaries, are trying to give what they taught and do, as they say in good conscience. It is also bad that with the change in the status of the resort (from a sanatorium to a hotel), honey. personnel do not have experience according to prof. activities, and, of course, not a single young specialist will work in a sanatorium (who needs an entry in the work book about the work of some kind of employee? ). Recreation 3 points The water center hosts evenings of relaxation, but they are not always held for vacationers, on weekends - for local residents. It raises the question, how are unauthorized persons allowed into the protected area? And, even if they came, but behaved like well-mannered people, this would not cause a negative reaction among vacationers. Indeed, mostly middle-aged and elderly people rest at the resort, and screams, whistles, drunken companies consisting of local residents do not bring pleasure from a joint holiday. DJ, on weekends, also works for local residents, the selection of music is aimed at young people, which also adds negative to other inconveniences. On weekdays, the DJ puts on what he likes, and when asked to put something on order, he demands payment !!! ! found (stolen). The guard who was called could not help, and the woman in slippers went to her building. Everyone who has repeatedly visited (rested) at the resort with warmth and nostalgia remembers those times when evenings of rest were held in building No. 1. The entire holiday was built taking into account the age of the main contingent, the selection of music was appropriate, there were no companies of local residents with inappropriate behavior. The first building has billiards and tennis tables - the service is excellent. The current management of the resort, professionally, is completely unsuitable for managing a health-improving sanatorium with such potential. The resort is turning from a world-famous sanatorium into a third-rate hotel, in the manner of Tunisian, Turkish, Egyptian and others, only the price tag is already many times more expensive. Focusing on young people will not work here (not the same climatic conditions and, again, the price is higher), and those people who used to come here, due to recent changes, will no longer go here. The price must match the quality. The quality has gotten worse and the price is much higher. With the advent of a new player (GATCHINA GARDENS in the Leningrad region) in the resort and sanatorium market of the northwest, the Staraya Russa resort, as unprofitable, can be closed.
Review from — vOtpusk.ru
аватар
 •  traveled 8 years ago
Rating 5.0
Traveled with my husband in June 2016. Sanatorium with excellent resources. But the human factor is of great importance. Today, they try not to prescribe mud therapy and mineral baths if possible. Carefully look for contraindications. Maybe they save dirt, or maybe the attending physicians extort money. At most, if you're lucky, they prescribe mud in bags and lavender baths, rinsing your teeth (by the way, a useful procedure), you must have a pool in the aquatic center, and if you really ask for something to treat joints, a laser, a magician, etc. … More ▾ Traveled with my husband in June 2016. Sanatorium with excellent resources. But the human factor is of great importance. Today, they try not to prescribe mud therapy and mineral baths if possible. Carefully look for contraindications. Maybe they save dirt, or maybe the attending physicians extort money. At most, if you're lucky, they prescribe mud in bags and lavender baths, rinsing your teeth (by the way, a useful procedure), you must have a pool in the aquatic center, and if you really ask for something to treat joints, a laser, a magician, etc. , with which you usually they come (but I must say that it hurts a lot. It feels like a certain number of procedures are allocated for each patient, regardless of the diseases of their complexity. And they immediately try to find contraindications so that they (procedures) are not done. In general, there are quite a lot of chances to come to the sanatorium and stay with enemas, lavender baths, wonderful smorgasbord, and wonderful chirping of forty at 5 am It's good that there is a mineral lake.
Review from — vOtpusk.ru
аватар
 •  traveled 8 years ago
Rating 9.0
Traveled with a friend in April 2016. I come here for the fourth time. Of course, there is a crisis here too! Not bad for entertainment. One Konstantin (God give him strength and patience) pulls the entire entertainment center on himself! Understand, dear leaders! I want not only to be treated, but also to relax! Vacation! ! There used to be concerts every evening! This year, two concerts in two weeks and EVERYTHING! And only Konstantin with karaoke and dancing entertained us! He, of course, well done! Even last year there were dating evenings, this year everything is already much more boring and not more interesting! In the rest - treatment, accommodation, service, food - everything is wonderful! Thank you!. … More ▾ Traveled with a friend in April 2016. I come here for the fourth time. Of course, there is a crisis here too! Not bad for entertainment. One Konstantin (God give him strength and patience) pulls the entire entertainment center on himself! Understand, dear leaders! I want not only to be treated, but also to relax! Vacation! ! There used to be concerts every evening! This year, two concerts in two weeks and EVERYTHING! And only Konstantin with karaoke and dancing entertained us! He, of course, well done! Even last year there were dating evenings, this year everything is already much more boring and not more interesting! In the rest - treatment, accommodation, service, food - everything is wonderful! Thank you!
Review from — vOtpusk.ru
аватар
I don’t advise anyone who is going to Russu to take single rooms in building 3 - tiny cells with paper walls, teapots apparently considered luxury) run gentlemen vacationers to the cooler in the center of the floor. … More ▾ I don’t advise anyone who is going to Russu to take single rooms in building 3 - tiny cells with paper walls, teapots apparently considered luxury) run gentlemen vacationers to the cooler in the center of the floor.
Review from — vOtpusk.ru
аватар
 •  traveled 8 years ago
Rating 5.0
Everything is decent enough. You just need to pay attention to the fact that in the toilets, in the afternoon, there is no toilet paper. The dining room often runs out of food and poor vacationers are forced to eat only leftover salads. … More ▾ Everything is decent enough. You just need to pay attention to the fact that in the toilets, in the afternoon, there is no toilet paper. The dining room often runs out of food and poor vacationers are forced to eat only leftover salads.
Review from — vOtpusk.ru
аватар
Do not settle for a water spinal stretching procedure. I almost got worse at walking. Thank God she was treated after the sanatorium. The last procedure was scheduled on the day of departure by an honored doctor, departure involves luggage. … More ▾ Do not settle for a water spinal stretching procedure. I almost got worse at walking. Thank God she was treated after the sanatorium. The last procedure was scheduled on the day of departure by an honored doctor, departure involves luggage.
Review from — vOtpusk.ru
аватар
Do not settle for a water spinal stretching procedure. I almost got worse at walking. Thank God she was treated after the sanatorium. The last procedure was scheduled on the day of departure by an honored doctor, departure involves luggage. … More ▾ Do not settle for a water spinal stretching procedure. I almost got worse at walking. Thank God she was treated after the sanatorium. The last procedure was scheduled on the day of departure by an honored doctor, departure involves luggage.
Review from — vOtpusk.ru
аватар
 •  traveled 8 years ago
Rating 3.0
I had a rest on a health-improving New Year's and Christmas vouchers in building 4. Of the pluses - a fountain (not everywhere in winter you will see), birds on the lake and water (not nasty). I will not say anything about the treatment - I did not use it. The food is monotonous, the service in the dining room of building 6 is poor (dirty tablecloths, not enough cutlery, there is no diet indicated near the dishes, and you also don’t understand what kind of dish). … More ▾ I had a rest on a health-improving New Year's and Christmas vouchers in building 4. Of the pluses - a fountain (not everywhere in winter you will see), birds on the lake and water (not nasty). I will not say anything about the treatment - I did not use it. The food is monotonous, the service in the dining room of building 6 is poor (dirty tablecloths, not enough cutlery, there is no diet indicated near the dishes, and you also don’t understand what kind of dish). Breakfast on January 1 - a separate song: sour oatmeal, frozen butter, late cover. It's none of my business if the waiters quit or got drunk. Housekeeping leaves much to be desired (garbage is taken out, the rest is not noticed: I dropped a plastic cup on the floor - it lay for 3 days). New Year's banquet - horror: for 4 people 1 tangerine and 3 slices of pear, cold cuts on 1 plate, 1 salad - and this is for 3500! The program started with a delay of 40 minutes, Santa Claus and the Snow Maiden did not wait. It was clearly visible only to those who were sitting in front of the stage (they sell a mandatory banquet, and the best places are snapped up by those who did not book the New Year, but arrived on a social package earlier). Prices are jacked up on everything, even entertainment programs are paid (for the first time I see this in a sanatorium). 450 rub. for 20 minutes in the mineral pool or 750 rubles. for a bath is too much. Doctor's consultation for the pool - 550 rubles. , I was not examined for fungus. In the pool, no one monitors the quality of washing (many are only rinsing), they are allowed without caps. I won't go again and won't recommend to others.
Review from — vOtpusk.ru
аватар
 •  traveled 9 years ago
Rating 9.0
We went on a spa tour. Despite the holidays, we only had time to run through the procedures =) We lived in building 10. The room was wonderful, with 2 beds and a sofa that folded out when needed. Shower, toilet, TV, refrigerator, hair dryer, towels, diapers (for procedures and classes). In general, a complete set! The treatment is decent, there were enough procedures for the ticket. … More ▾ We went on a spa tour. Despite the holidays, we only had time to run through the procedures =) We lived in building 10. The room was wonderful, with 2 beds and a sofa that folded out when needed. Shower, toilet, TV, refrigerator, hair dryer, towels, diapers (for procedures and classes). In general, a complete set! The treatment is decent, there were enough procedures for the ticket. The sports pool was supposed to be only 1 time, so the second time they bought it at their own expense (660 rubles / 2 hours). The doctor, of course, is awful, but we already knew what procedures we needed, and she prescribed them for us. The staff is friendly, the food in the dining room is very tasty and healthy (rarely these two concepts are combined, but this is the case here). Of course, they don’t show off the variety, but it’s still very worthy. The territory is spacious, continuous nature around, lakes, birds, even a mini-"zoo" is. Climatotherapy in full! Silence, tranquility, measured pace of the day - everything you need for a relaxing holiday! And even a rare running around the procedures does not spoil the impression. We were very satisfied and will gladly return for more days. . I don't understand those who sling mud at this resort. I also heard a lot of indignation there about “I can do exercise therapy at home! I can also do hydromassage of the gums at home! . . How many of you do this at home? We arrived and thought you would be licked here and carried on the handles? Sorry, of course, but there are no words, as many argue in a boorish way. Thus spoiling the impression of the resort. Yes, many offices (including treatment rooms) smell of Soviet deputies. But the sanatorium is being renovated, gradually getting upset, the buildings are being put in order. Not all at once, dear! Who goes for what, as they say. If anyone has any questions, write, I will answer.
Review from — vOtpusk.ru
Show more »


No questions
yet
Ask a question about the hotel
to experts and get answers
in the next few hours.
HOTEL EXPERTS
Attractions

Санаторий Старая Русса имеет почти двухвековой опыт лечения минеральными водами и одними из лучших в Европе сульфидно – иловыми грязями. Курорт Старая Русса располагается на территории огромного старинного парка с соляными озерами и пляжем, прудами и фонтанами с минеральной водой и обладает современнй базой, позволяющей успешно лечить заболевания кожи, желудочно – кишечного тракта, гинекологические заболевания, бесплодие и многие другие.

Location Комплекс расположен в 100 км от Великого Новгорода, в 300 км от Санкт-Петербурга и в 570 км от Москвы.
In a hotel
  • restaurant
  • indoor pool
  • doctor
For kids
  • playground
Entertainment and sports
  • Spa or wellness center
  • sauna/bath/hammam
  • billiards
  • aerobics
Description of rooms

В комплексе Курорт Старая Русса 11 корпусов с более чем 560 номерами.

In the rooms

кровать, телевизор, туалет, душ, холодильник.

The address ул. Минеральная, 62, г. Старая Русса, Новгородская область, Россия.
Phones: +7 (81652) 57-888, +7 (812) 917-74-74
FAQ
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Для ценителей тишины и релакса есть Спа или велнес-центр. Вы можете прекрасно провести время за игрой в бильярд. Для поддержания хорошей физической формы отель предлагает аэробикой.
Какие возможности для детей есть в отеле?
Отель располагает детской площадкой с горкой и качелями.