не жди радушия и тепла. do not expect cordiality and warmth.

September 2015. My wife and I knew where we were going. This year we have an economy class. By train to Adler. City bus for 19 rubles. each, to the border. 40 minutes crossing the Russian and Abkhaz borders without problems. Minibus for 30 rubles. each to the gate to "Psou". Further worse. In the "registration" my wife and I are not "verbose", a little emotional Maria Ivanovna Ekzeryan said that we were not on the lists for accommodation and offered to return to her native Orel and deal with the tour operator. A trip to the "young" director Tomaz Romanovich Dzhugeliya did not give positive results, although we contacted the tour operator by his grace. After 3 hours of waiting for a call from Orel on the 7th floor of the "new" building (the Russian MTS takes it there), we are informed, as if nothing had happened, that we will be placed for a day in the 3rd building. No apologies. It turned out that Maria Ivanovna "shouldn't" look at any applications for accommodation there. My wife cried out all the tears that she had accumulated over 28 years of our life together. The beginning of the holiday was ruined to death due to the fault of the rest home workers. Then we had to “catch” Tomaz Romanovich for two more days in order to submit an application for compensation for damages for living in a cheaper room, since the secretary completely refused to accept the application. What cordiality and hospitality of these Abkhazians can we talk about, if no one even apologized to us, two pensioners, or at least sympathized. We nevertheless returned the money and came to the conclusion that in Egypt, Thailand, and even in Cyprus, where my wife and I were, such an attitude towards vacationers was not allowed. Abkhazians really take advantage of the fact that all of Russia is striving for the sea, and economy class is going to Abkhazia, in the list of which my wife and I were included this year. But it is better not to see the SEA for a year than to endure such humiliations from "loafers".