If you want to spoil your vacation, welcome to Cassells Al Barsha

Written: 30 march 2019
Travel time: 12 — 27 march 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 3.0
The hotel is not 4 stars, it does not pull on 3 stars either.
I understood that Cassells is not Habtoor, in which we were 4 years ago, but I did not expect that there would be cockroaches in the room (photos and videos are available). Cleaning is one name (photos and videos are available), tips were left regularly until 10 days of stay, then I thought that for such cleaning, you need to be kicked out of work. In a standard double room, we had a child with us for a year and ten months (I understand he is an infant and we did not pay for him) received two bath towels and ONE face towel. Asked a question to the maid, the answer was: This is how it should be in a standard room. We had a room with a balcony, the balcony was swept once, there were strong winds, sand, you can not go on a safari. And what is going on in the doorway of the balcony, it cannot be conveyed. (Photo and video available) We were settled on the 4th floor, room 431, upon arrival, when she saw the room, she was horrified, went to the reception, please give me another number, I will thank you, they showed us two more rooms, one was terribly smoky, the second is even worse first, had to settle in the original. I would like to say that in Kenya a 4 star hotel was better than in the UAE, but this is just a shame.
Translated automatically from Russian. View original