Terrible

Written: 9 january 2022
Travel time: 30 december 2021 — 5 january 2022
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 4.0
Amenities: 3.0
Cleaning is a nightmare, towels are taken away and they are gone for a day, garbage bags are not given, they left the trash for half a room disassembled without a garbage bag for the whole day, they don’t report tea, they took toilet paper once and had to ask for it! ! Although before cleaning it was. The floors are dirty, the carpet and the bathroom have never been cleaned at all. The ceiling in the bathroom, look at you, will fall, the toilet button periodically fell apart and lived its own life.

The hair dryer is weak, at the minimum speed it dries long hair for a very long time and it is hard to keep it for a long time. At maximum speed, it turns off after 1-2 minutes

They promised an exchange at the reception, as a result they hardly exchanged $ 30 and said no more to them


No one warned about the tourist tax, the same $ 30 goes away and does not return. The reception desk hardly found an exchange, although how could we travel 3 hours from the airport with their currency already, if they are not sold in Russia.

The view is absolutely terrible.
They asked for a view of Bush Al Arab, they gave a room on the 2nd floor, the windows overlook the closed courtyard! ! In the morning you wake up there in the crown of the head, during the day you can see an ugly green wall, you can’t understand the weather at all.

The air conditioner only turns on by itself at a temperature that it decides. It's impossible to set it up. The room is cold and damp, even lying in bed you can freeze. Apparently, the bedding was also not changed, the bed is not covered.

There are few hangers, for two people in a room there are 6 hangers! ! There are only 2 large towels for the body, one for the legs and one for the hands = 4. To wash your hair and take a shower at the same time, it is apparently not allowed to combine towels.

Toothbrushes and paste were not given at all, although the cleaner obviously has them on the cart. Apparently he saw his brushes with us and did not even give them even once!

The furniture is old and falling apart, someone has already burned the chair. No bathrobe or slippers were provided.
The guide “Desert adventures’’ horror, refused to help without buying excursions, about dinner on December 31 he said that this did not concern him. I didn’t want to help with anything, the prices were inflated, even the question about the metro was reduced to buying excursions. Very stubbornly sold excursions. Nothing suggested or advised.

Neither the guide nor the reception said about the delivery to the beach, which beach the transfer is also unknown.

The receptionist also did not say that they have strange floors here in Dubai. The 1st floor is the 1st residential floor, and breakfasts start with the letter G in the elevator, the lobby and the reception are also signed there ...why didn’t anyone say this?

It’s hard to connect to the Internet, I had to go to the reception, they gave us a login and password, but the guest wrote to us not found! Yes, and then it constantly flies.


The location of the hotel itself is terrible, close to the metro and some shops, but there is not a single tree around, only construction and the metro. I want to take and go by metro to a better area ...
Settled with an adjacent room (locked), but when the neighbors arrived in the next room - the noise of the doors and the conversation was very loud.

The breakfasts are the same, nothing changed every day, the choice is about nothing. Hot sausages, baked potato triangle, cucumbers, tomatoes, salad. A lot of pastries, but all the time there are pastries you get tired. Eggs are sometimes soft-boiled, sometimes boiled. In general, you can eat, but if you are not his and take the same thing every day, you get bored. From drinks tea, water, coffee and apple and orange juice. Fruit salad and watermelon.

No one explained that there are no tickets for breakfast and nothing at all, you just need to name the number of your room (in English! ). We walked with a piece of paper from a turnkey card, the room number is written there.

The TV catches Russian channels, but they constantly disappear, although other channels work without interruption. Turning on the TV is also a problem, you have to wait a long time and it is not clear whether it turned on or not.
Music in the hotel corridor plays from 6 am to 11 pm. You can hear it in the room and when someone is talking you can also hear it.

The shower is all rusty and water flows through 4 holes out of all.

There is only one socket in the room and it is not by the bed! ! And near the chair, there are no others available, another one at the entrance near the door.

The only plus is that on arrival they took the suitcases and delivered them to the room.

I will never return to this hotel again.
Translated automatically from Russian. View original