The hotel does not correspond to 5 arrivals. Good, solid 3!

Written: 5 june 2021
Travel time: 26 may — 3 june 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 5.0
Cleanliness: 3.0
Food: 3.0
Amenities: 4.0
We stayed at this hotel in May 2021. We pay attention to the following:
1) The all inclusive bracelet is put on at 13:00, and check-in to the room takes place no earlier than the stated time (about 14:00), just like with check-out, the bracelets are removed exactly at 12:00, that is, there is no opportunity to dine on the day of departure. Here the rules of the hotel operate clearly, without concessions.
2) Food in the hotel is very poor. The restaurant has only one type of fish, chicken and beef. In fruit season, only watermelon, melon, and fruit salad were served. The food is monotonous, corresponds to the level of 3 stars. Perhaps the savings on food are related to quarantine, but this is very upsetting. You won't see any variety. On the first day of rest, the restaurant served ordinary water with cereal, which made us very angry.

3) The "all inclusive" system starts from 10:30 and closes at 17:30. In a country where the temperature does not fall below 30 degrees all year round, this is very annoying. That is, you can drink only the water that is put in the room. There is no other option to quench your thirst (except for a fee). There are three bars on the beach and by the pool, one of which was closed for renovation... bartenders give no more than two cans of water to their hands, one of which must be opened, such are the rules of the hotel. We have never seen such savings! Moreover, all cocktails on the menu are only for a fee, and ice cream is only given to children under 12 years old - 2 scoops a day! This is strictly monitored.
4) After a few days of rest, the guard on the beach did not let you swim in the sea before 7:00 in the morning, because there were no beach workers and a lifeguard. At the same time, he allowed swimming behind the buoys, on the territory where there are boats for water entertainment, but not on the territory fenced for the hotel... there was no such nonsense in any country! How can you stop swimming in the sea? Only after two days of proceedings with the main manager of the hotel we were allowed to swim from 6:00!
5) Wild cats roam the beach, recovering right on the beach, and then jumping on the sunbeds and relaxing on our towels. There is no disinfection of sun loungers during the coronavirus period!
Good impression left rooms and cleaning. Every day change of bed, towels and detergents. The staff here is working hard.
Thanks to the restaurant staff, very friendly and helpful.
Our travel agent highly recommended this hotel as it was one of the best in Fujairah. But unfortunately the policy of the hotel has changed a lot and there is no desire to return to this hotel. Will not recommend to friends.
Translated automatically from Russian. View original