Deterioration of service

Written: 5 january 2012
Travel time: 27 december 2011 — 5 january 2012
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 1.0
Food: 5.0
Amenities: 4.0
Were the son of this hotel 3 years ago and liked it. Today, not all but a lot caused discontent. I rest with my wife and two children, the youngest is 2.5 years old. They settled on the 1st floor next to a restaurant, one of the entrances and exits of the hotel and the beach, including. In the evening and at night, everything that happens in the corridor can be heard like in a cinema - naturally the child does not like it.
In the second toilet, the hood has not been working for 6 days; today, I again addressed this issue to the service staff.
4 times the access cards to the room did not work - they reflashed. The wise men came and looked - while it is working, we are waiting for what will happen next.
Cleaning - there was a dry cockroach in the room, three days passed before it was removed from the floor. In the morning I killed one live cockroach in the bathroom. Patience bursts, the wife still suffers.

Kitchen - breakfast, it is also every day the quality is good, but boring. For a 5 star the variety is rather poor.
The beach is good.
Excursions. There is fishing for crabs. You go by bus to Oman for an hour, then in the evening they recruit a detachment of 6, it seems, a person and on a boat. There are batteries in the boat and on the wires of long lanterns and a prison. Everything is the same as chopping Russian fish. But there are so many different kinds of creatures in the ocean that you have to be careful. Crabs have a procedure that is not very pleasant at night to crawl behind a boat and look for crabs. The child 3 years ago was delighted. Fishing for horse mackerel - like a Turkish holiday on a ship, but without drinking.
Where to go. All local VIP tour operators offer a taxi for 280 USD. for 10 hours with a talking driver. And that time and this one found cheaper options. One of them, NUR HASSAN (0566234790) understands a little English, but intuitively understands everything and will take you to where you need to be in Dubai. $150 at least for a day. Pleasant and decent person.
So where to go. Dubai definitely Dubai mall. There are all brands and a large selection for all wallets. There is something to see from an aquarium to a ride for children on a small train. City center is a quieter market, there are few brands, but there is a local perfume and it is presented well.
Aqua all sorts and other fun because of the small children did not attend and there is no characteristic.
Duty Free is chic, you need to save money there are many good souvenirs, perfume cigars and other nonsense.
Translated automatically from Russian. View original