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Author:
Date of purchase: 16 november 2013 Written: 15 january 2014 |
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Travel agency: Амина-тур (Kyiv) Service type: пакетный тур |
November 2013 decided to spend their honeymoon trip in Thailand on Koh Chang.
Along the way, when Venus had problems with confirming the hotel, after paying the entire amount for the tour, we began to monitor prices for the same tour from other travel agencies ... and were stunned! The price offered by other travel agencies was lower by 4-6 thousand hryvnias in exactly the same hotels, the same number of days .. But after talking with Venus, she reminded us, but an internal flight! Here is the difference. Constantly answering clarifying questions, Venera assured that there would be an internal flight from Bangkok to Trat .. in the end, we calmed down and realized that we had already left money for the tour with her .. It turned out to be more expensive, we understood, but it would be 40 minutes of an internal flight, and do not shake in the bus until Waste 6 hours .. Although we thought it was worth saving) But the money was paid, we respect the code of honor .. work like Venus)) So she took full advantage of it. RESULT: Exactly three days before departure, when we could not do anything, we learn from Venus that there will be no domestic flight! Shock is putting it mildly. We begin to figure it out - Venus cries into the phone and says that she didn’t know anything (but at the same time, communicating by mail, sending us documents, she constantly confirmed the internal flight) and vows to reimburse the cost upon arrival .. the difference of 4-5 thousand, which came to us in the proposals from other tour operators. At the time of departure, we did not trust her so much that we were afraid that no one was waiting for us even starting from the Kyiv airport. She did not answer calls at all on the last day. Neither she nor her employee.
As a result of cooperation with Amina / Venera: for the payment of the tour .. we paid for a 4 * hotel of the first line with an internal flight, We received from Venus a transfer to a small 3 * hotel of the second line (to go to the beach). Fortunately, Koh Chang is, in principle, beauty and relaxation such that you forget about everything. But not thanks to Amina Tur.
And Separately, about the Biblio Globe in Tae - Well done. Thanks!
Conclusion: People who like to be pricked, deceived and thrown, choose dumb, hysterical Venus and Amina-tour.
The travel company is not responsible for information about the tour obtained from unofficial sources, including from Russian sites. Replacement of the hotel Koh Chang Kacha 3 * Standard room for 3 people - with the Garden Resort Chang 3 * Deluxe Pool Side room - was only after the written consent of Irina Perebeynos. We also attach official confirmation from the operator on the cost of the tour, and payment from tourists.
3. ARTISTRY AND ORDER OF ROZRAHUNKIV
3.1. The "Tourist" pays the "Travel Agent" for the services of organizing a tourist trip in the sum of UAH ___33,866.00.
3.2. Payment zdіysnyuєtsya zgіdno decorous legislation of Ukraine.
THE CONFIRMATION
Date 28.10.2013 10:24
TOURISTS: CUSTOMER:
STETSIUN/OLEKSANDR, 11/28/1979, EX 265191
IANCHUK/SERGII, 01/20/1980, EC 678770
PEREBEYNOS/IRINA, 02.04.1980.51 5402536
HOTEL:
Garden Resort Chang 11/17/2013 - 11/30/2013 Deluxe Pool Side, 2+1 Adults, BB
Convenient Resort Suvarnabhumi 30.11.2013 - 01.12.2013 Superior, 2+1 Adults, AO
TRANSPORT:
Avia 7W7511 Kyiv[13:45] -> Bangkok[04:00] 11/16/2013 Economy [3]
Air 7W7512 Bangkok[05:30] -> Kyiv[10:45] 01.12.2013 Economy [3]
ADDITIONAL SERVICES:
Additional service
За информацию про тур, полученную из неофициальных источников, в том числе с русских сайтов туристическая компания ответственность не несет. Замена отеля Koh Chang Kacha 3* номер Стандарт на 3человека - на отель Garden Resort Chang 3* номер Deluxe Pool Side -была только после письменного согласия Перебейнос Ирины. Также прилагаем официальное подтверждение от оператора по стоимости тура, и оплату от туристов.
3. ВАРТІСТЬ І ПОРЯДОК РОЗРАХУНКІВ
3.1.«Турист» оплачує «Турагенту» послуги з організації туристичної поїздки в сумі ___33 866,00_ грн.
3.2. Оплата здійснюється згідно чинного законодавства України.
ПОДТВЕРЖДЕНИЕ
Дата 28.10.2013 10:24
ТУРИСТЫ: ЗАКАЗЧИК:
STETSIUN/OLEKSANDR, 28.11.1979,EX 265191
IANCHUK/SERGII, 20.01.1980,EC 678770
PEREBEYNOS/IRINA, 02.04.1980,51 5402536
ОТЕЛЬ:
Garden Resort Chang 17.11.2013 - 30.11.2013 Deluxe Pool Side, 2+1 Adults, BB
Convenient Resort Suvarnabhumi 30.11.2013 - 01.12.2013 Superior, 2+1 Adults, AO
ТРАНСПОРТ:
Авиа 7W7511 Киев[13:45] -> Бангкок[04:00] 16.11.2013Эконом [3]
Авиа 7W7512 Бангкок[05:30] -> Киев[10:45] 01.12.2013Эконом [3]
ДОПОЛНИТЕЛЬНЫЕ УСЛУГИ:
Допуслуга
ADDITIONAL SERVICES:
Additional service
ДОПОЛНИТЕЛЬНЫЕ УСЛУГИ:
Допуслуга
Tour cost:4 105.00USD 33 866.25UAH
NEWS Travel rate on the day of confirmation: 1 USD = 8.25 UAH
Total payable: 33 866.25UAH
Стоимость тура:4 105,00USD 33 866,25UAH
Курс NEWS Travel на день подтверждения: 1Доллар США=8,25UAH
Итого к оплате: 33 866,25UAH