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Travel agency review Поехали с нами (Kyiv)

CONSCIOUS DISINFORMATION

Author:
Date of purchase: 31 may 2014
Written: 02 september 2014
1.0
Travel agency: Поехали с нами (Kyiv)
Service type: пакетный тур

I strongly recommend against dealing with this agency.

My situation:

emphasizing how important it is for me to get a multiple-entry visa to the Czech Republic (with my visa history there were great chances for this), I bought the tour. At the same time, the agency manager assured that a personal interview is not required for the cartoon. The next day, after paying for the tour, I called the Czech consulate to find out the conditions for obtaining such a visa - I was told that a personal interview was required for this. Moreover, if the travel agency at the same time makes a note that the tourist wants a cartoon, but does not write him down for an interview, then the documents of such a tourist simply will not be accepted ....

My paperwork has been accepted...

What does this mean? That they deliberately deceived me - before leaving for the advertiser, the manager wanted to quickly and easily get me a tour, but in the end, when I, of course, get a one-time visa, say - oops, well, we can’t guarantee anything.

As a result - money spent, a useless trip (one of the goals of which was to obtain a multiple-entry visa) and damaged nerves.

Naturally, no one offered us discounts / compensation.

The director of the agency was aware of all this - and nothing. Upon arrival, no one even called us, did not even apologize. I suspect that "not to stand on ceremony with clients" directors themselves train their managers - ours was probably praised

vile collective




Comments (2) leave a comment
аватар natali_2011
natali_2011

Good afternoon, I have the same situation. I bought a tour from Accord for the May holidays, and yesterday they said that the Polish embassy did not have time to process a large number of applicants. The mood is ruined. It is necessary to look for something else and probably no longer at the Accord.

Fri, 27 Apr 2012, 10:36
аватар aliona_sunny
aliona_sunny

And today they told us that there will be no tour on May 3 at all. and offered a much worse tour instead. At other tour operators, of course, all the buses are packed for May, so our vacation is also ruined.

Sat, 28 Apr 2012, 21:09
аватар tahcyem
tahcyem

We have a similar situation! We booked one tour "He and She" from 04/21/12, and the day before the start of the tour they were informed that the consulate did not accept documents from 40 people from our group and the tour was canceled for exceeding the quota of documents. We had to go on a completely different tour with 2 night crossings, since visas were opened for us and 4 other tourists, we had to agree to a replacement tour so as not to cancel the visa, but when we got on the bus we opened our passport and saw that the dates of the tour visas did not match! Not only did we go to the wrong countries that we wanted, but instead of the promised 8 days, the tour was 6 days for us, since Accord Tour did not think of checking the dates of visas - we were opened visas for the He and She tour, the period turned out to be in short, and we had to separate from the group and go home before anyone else! We filed a claim, if they do not answer, we will contact the Society for the Protection of Consumer Rights!

Sun, 06 May 2012, 16:22
аватар svip1977
svip1977

And I would like to sweeten these comments a little. I love to travel and have traveled to Europe with Accord Tour 5 times already (more often than with any other tour operator). I have no complaints about the issuance of visas specifically for the Accord-tour. Moreover, I want to talk about two episodes related to visas (albeit insignificant, but, in my opinion, very revealing).
3 years ago I went to Europe with a friend who 4 years ago received a visa refusal from the French consulate in her passport. Other tour operators do not even take such passports for consideration. Accord-tour took, and a friend received the coveted Schengen visa (in the consulate of the Czech Republic). After that, she went to Europe twice more - with the Accord Tour, of course :)
Episode 2 is related to me. This year I decided to go with Accord on 2 tours at once within one month. Submitted documents. The passport for obtaining the 2nd visa had to be handed over with the guide of the 1st tour upon returning to Ukraine. There should have been 2 weeks left before the 2nd trip, i.e. enough time to submit documents to the consulate. But the group didn’t get enough for the 1st trip :) And I was offered another tour instead, along the same route, BUT with a longer stay in the main cities, with more interesting electives, etc., etc., but, of course the same, with a higher cost (more expensive by 260 euros). They didn't take a single penny from me! Naturally, I could not refuse such a tempting offer :) True, a new problem arose: the tour was longer, besides, the departure was scheduled for a later date, and it turned out that I had only 4 days between two trips. I was very worried about the 2nd visa. But everything worked out. Even for such a short period of time Accord Tour managed to get me a visa. In addition, these visas indicate their cost. All my friends have a figure of 35 euros (that's how much we paid), I have 70 euros (apparently for urgency). Again, I didn't pay anything. So not so bad Accord Tour :)

Mon, 17 Dec 2012, 16:04
аватар timoshka.lg
timoshka.lg

We also went on the "Adventure Backpack" tour in July and had no problems with a Polish visa. Everything went great. And the hotels are excellent, and the breakfasts are good and everything was organized without any delays. We had a children's tour in the parks of Europe.

Wed, 28 Aug 2013, 20:31
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