Travel agency review П'ять зірок (Kremenchuk)

It is impossible to imagine worse!

Author:
Date of purchase: 06 august 2013
Written: 15 august 2013
1.0
Travel agency: П'ять зірок (Kremenchuk)
Service type: другие услуги

I think the title speaks for itself, but let's take a closer look. The first time I went with a 7-year-old child (by contacting this agency) was in August 2012. in Kirillovka, or rather on Fedotov Spit. Our trip began with the fact that we waited 1 hour for the bus, then we arrived at the base (where we were settled by the agency) at 5. 30, dropping off near the closed gate, the driver said that he was just a driver and didn’t know anything else and wouldn’t do anything, call, they say, who did you agree with in Kremenchug and let them settle you!? Naturally, no one is there at such a time waited, because the check-in is at 12. 00. Thanks to the administrator, she let me and the child into a free room, while ours was free. The way back, the time was postponed 3 times, as a result, they left 4 hours earlier than the last scheduled time, because, you see, they had to take the next group in the evening (it was the Independence Day of Ukraine), then what people have plans - do not care (((( I then decided everything with this agency - EVERYTHING, no trips! But this year he pulled me (I don’t know who))) because I suddenly got together with my daughter - there was last year’s phone number (((I turned to them again and already specifically- it was a control shot, really. To leave there, we changed the bus 2 times and the departure time 2 times, however, the bus was on time (pleased), but we rejoiced early, there were 2 stops for half an hour !!! and arrived at the place at 4. 30 (what???).We were standing at the bus station in Kirillovka, who went with the children to ask to be settled in, we got to Fedotov Spit at 5.10 (what???), we were looking for housing ourselves-a good base went to meet us settled at that time (and the fact that our house was booked in advance and people left the day before was just lucky!!!). Azano (check-out at 12. 00), a call the day before departure in the morning - departure time 18. 00, let's go extend the house (lucky again - it was booked the next day by other people, the base is completely filled, except for suites at 1000.00 UAH per day, our house is 250.00) - extended, call at 23. 10-departure at 12. 00 (what ???) is that a circus ??? Here, of course, she already said everything that I think about them and their work. Everyone on the bus was outraged to the limit, so not only that, the heat was 12.00, the air conditioner on the bus did not work, so there were still people from Komsomolsk - 3 couples and all with small children, so they were told we would bring them to Kremenchug, and then do whatever you want get there, although they were taken there from Komsomolsk and brought to Kremenchug (although also 2 hours before the departure of the bus to the sea (which one ???) and assured that they would deliver them back to Komsomolsk. WELL, what kind of work is this ??? Sharashkin's office, HORROR AND NIGHTMARE!!!




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