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Author:
Date of purchase: 30 july 2013 Written: 13 august 2013 |
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Travel agency: Феерия мандрив на Артема (Kyiv) Service type: пакетный тур |
Having paid for the tour in advance (choosing this one from the many offers, guided by the status of the company and the novelty of the tour), we received documents confirming the transfer, hotel reservation, tour program, and contacts with local representatives of the company. Upon arrival at Tivat airport, problems began, no one met us, we were not on the lists of any meeting guide, and no one offered help. We were 6 people, two children, spent three hours in the airport courtyard trying to contact Fairy, the agency who sold us the ticket, local representatives of the company, etc. They kicked us like a soccer ball, referring to each other (the locals said that no requests were received from Kyiv for us, there was no transfer for us). Considering roaming, only we called, they did not call us back. In the end, only the driver, seeing the children, began to help us. Now we are in another hotel, representatives of the Fairy Mandriv have not contacted us, and we don’t know what will happen next.
Please indicate the address of the agency where you bought the tour. Your review is written on the page of the agency Fairy mandriv, located in Kyiv on the street. Artem. We didn't have this tour sale.
Прошу указывать адрес агентства, в котором Вы покупали тур. Ваш отзыв написан на странице агентства Феерии мандрив, находящемся в Киеве на ул. Артема. У нас не было этой продажи тура.
God, how timely you decided to answer our emotions after half a year, our lawyer with your firm has been dealing with this issue for a long time
Боже как вовремя вы решили ответить на наши эмоции спустя пол года, этим вопросом давно занимается наш адвокат с вашей фирмой
Please, in the future, post your reviews and claims on the page of the legal entity that provided you with services. This review is posted in the wrong place.
Пожалуйста, в дальнейшем размещайте свои отзывы и претензии на странице того юридического лица, которое предоставляло Вам услуги. Данный отзыв размещен не по адресу.