Date of purchase: 27 december 2010 Written: 04 february 2011
2.0
Travel agency: Экспресс-Тур (Dnipro) Service type: пакетный тур
We bought a tour package from the Express Tour company in Dnepropetrovsk, Artema St. 2, the first thing that we didn’t like very much was that they imposed a hotel in which it was supposedly very comfortable, they didn’t want to listen to us at all what we want to get from the rest. A woman was serving the manager for about 45 years, I didn’t like her at all, I sat with my wife and didn’t understand why she was giving us all the nastiness, secondly, this is the price of the tour, at first they agreed on one price, everything seemed to suit us, we ourselves said which hotel we want, so our tastes are still criticized. Yes, I don’t care, I choose the hotel itself, and the opinion of the manager doesn’t matter to me. A couple of days later I called and said that the price was already different, almost one and a half times higher, imagine what a swindle we came back to the office the next day with my wife, and it seems we had already chosen another hotel, agreed to book, and she says we need to pay 100% right away, otherwise we won’t book.
In general, she fooled our heads, we lost how much time to go to this terrible company, they wanted to promote us in full for money, and the staff there is terrible, no one said hello, they whispered one thing, they even offered us to leave the office.
Serviced there a couple of years ago. We went to Egypt. Also, first one price, then another, but this is due to the dollar exchange rate, this is not the fault of the company. We were not served by the most competent agent. I don’t want to pour negative on them, but we decided not to contact them anymore.
Пару лет назад обслуживались там. Ездили в Египет. Тоже сначала одна цена, потом другая, но это из-за курса доллара, это не вина фирмы. Обслуживал нас не самый компетентный агент. Негатив лить не хочется на них, но решили больше не обращаться к ним.
Serviced there a couple of years ago. We went to Egypt. Also, first one price, then another, but this is due to the dollar exchange rate, this is not the fault of the company. We were not served by the most competent agent. I don’t want to pour negative on them, but we decided not to contact them anymore.
Пару лет назад обслуживались там. Ездили в Египет. Тоже сначала одна цена, потом другая, но это из-за курса доллара, это не вина фирмы. Обслуживал нас не самый компетентный агент. Негатив лить не хочется на них, но решили больше не обращаться к ним.
Run without looking back "Express Tour" in the city of Dnipro, the office in Most City paid for one hotel, they brought it to another (the price difference of 14000 gr. was put by a sweetly smiling agent Yulia in her pocket) all our claims still made us guilty. The vacation is ruined, the nerves are ruined, they flew home. She took them to court.
Бегите не оборачиваясь "Экспресс-Тур" в г. Днепр офис в Мост-Сити оплатили один отель привезли в другой (разница цены 14000 гр.положила мило улыбающаяся агент ЮЛЯ себе в карман) на все наши претензии еще сделали нас виноватыми. Отпуск испорчен, нервы испорчены, прилетели домой. Подала на них суд.
Run without looking back "Express Tour" in the city of Dnipro, the office in Most City paid for one hotel, they brought it to another (the price difference of 14000 gr. was put by a sweetly smiling agent Yulia in her pocket) all our claims still made us guilty. The vacation is ruined, the nerves are ruined, they flew home. She took them to court.
Бегите не оборачиваясь "Экспресс-Тур" в г. Днепр офис в Мост-Сити оплатили один отель привезли в другой (разница цены 14000 гр.положила мило улыбающаяся агент ЮЛЯ себе в карман) на все наши претензии еще сделали нас виноватыми. Отпуск испорчен, нервы испорчены, прилетели домой. Подала на них суд.
Serviced there a couple of years ago. We went to Egypt. Also, first one price, then another, but this is due to the dollar exchange rate, this is not the fault of the company. We were not served by the most competent agent. I don’t want to pour negative on them, but we decided not to contact them anymore.
Пару лет назад обслуживались там. Ездили в Египет. Тоже сначала одна цена, потом другая, но это из-за курса доллара, это не вина фирмы. Обслуживал нас не самый компетентный агент. Негатив лить не хочется на них, но решили больше не обращаться к ним.
Serviced there a couple of years ago. We went to Egypt. Also, first one price, then another, but this is due to the dollar exchange rate, this is not the fault of the company. We were not served by the most competent agent. I don’t want to pour negative on them, but we decided not to contact them anymore.
Пару лет назад обслуживались там. Ездили в Египет. Тоже сначала одна цена, потом другая, но это из-за курса доллара, это не вина фирмы. Обслуживал нас не самый компетентный агент. Негатив лить не хочется на них, но решили больше не обращаться к ним.
Run without looking back "Express Tour" in the city of Dnipro, the office in Most City paid for one hotel, they brought it to another (the price difference of 14000 gr. was put by a sweetly smiling agent Yulia in her pocket) all our claims still made us guilty. The vacation is ruined, the nerves are ruined, they flew home. She took them to court.
Бегите не оборачиваясь "Экспресс-Тур" в г. Днепр офис в Мост-Сити оплатили один отель привезли в другой (разница цены 14000 гр.положила мило улыбающаяся агент ЮЛЯ себе в карман) на все наши претензии еще сделали нас виноватыми. Отпуск испорчен, нервы испорчены, прилетели домой. Подала на них суд.
Run without looking back "Express Tour" in the city of Dnipro, the office in Most City paid for one hotel, they brought it to another (the price difference of 14000 gr. was put by a sweetly smiling agent Yulia in her pocket) all our claims still made us guilty. The vacation is ruined, the nerves are ruined, they flew home. She took them to court.
Бегите не оборачиваясь "Экспресс-Тур" в г. Днепр офис в Мост-Сити оплатили один отель привезли в другой (разница цены 14000 гр.положила мило улыбающаяся агент ЮЛЯ себе в карман) на все наши претензии еще сделали нас виноватыми. Отпуск испорчен, нервы испорчены, прилетели домой. Подала на них суд.