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Travel agency review (St. Petersburg)
Okay, it happens!
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Author:
Date of purchase: 15 october 2014 Written: 06 april 2015 |
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Travel agency: (St. Petersburg) Service type: пакетный тур |
The problems started from the very beginning: I had to re-register the selected tour to Sri Lanka, because it had risen in price.
Okay, it happens!
I had to pay extra for the difference. Pay well. Although the people who rested with us at the same time, rested in better hotels and one and a half times cheaper.
Okay, it happens!
Not very literate employees decided that they could tell the amount and direction of the trip to any person who picked up the client's landline phone.
Okay, it happens!
They did not warn about the flight delay for 16 hours. There were no more idiots like us in Pulkovo.
Okay, it happens!
We received no compensation for the delay of 16 hours.
Okay, it happens!
Sudden tantrums of the owner of the company and rudeness?
Okay, it happens!
It's like they're doing a tour for the first time in their lives. While we were in the office (we went there 3 times), we did not hear a single call and did not see a single client.
Inflated reviews?
order a tour to fly ru - you don’t need a lot of mind ...
