Okay, it happens!
The problems started from the very beginning: I had to re-register the selected tour to Sri Lanka, because it had risen in price. Okay, it happens! I had to pay extra for the difference. Pay well. Although the people who rested with us at the same time, rested in better hotels and one and a half times cheaper. Okay, it happens! Not very literate employees decided that they could tell the amount and direction of the trip to any person who picked up the client's landline phone.