maybe the travel agency is not bad, but the guide got terrible

13.09 went to Kotka-Hamina. I chose Orienta only because I read reviews that you can book a certain seat on the bus, and I hoped for it. On the site I left a wish to sit by the window (I went alone), this is important for me. The day before, the guide Elena called back and offered to come to Vostaniya Square and book her own place, because. she can't do anything. I sat down on the black river, they put me in the aisle and I would have survived it if I hadn’t seen an empty seat by the window behind the driver (one of the passengers didn’t come), when I asked Elena if I could transfer there, she said: no, the driver's stuff is in there. THINGS are there!!!!! things are more important to them than the convenience of customers. In general, the mood was initially spoiled, and it turned out that Elena was also no guide, either sighing, or laughing out of place, or in the middle of a story about historical events, she began to talk about free parking and the like.

In general, if it were not for the good weather, the trip would have been ruined for me.

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