maybe the travel agency is not bad, but the guide got terrible
13.09 went to Kotka-Hamina. I chose Orienta only because I read reviews that you can book a certain seat on the bus, and I hoped for it. On the site I left a wish to sit by the window (I went alone), this is important for me. The day before, the guide Elena called back and offered to come to Vostaniya Square and book her own place, because. she can't do anything.