REVIEWS ABOUT TRAVEL COMPANIES

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LATEST REVIEWS ABOUT TRAVEL AGENCIES

Terrible attitude towards tourists

traveled  7 years ago
Travel agency assessment:
1.0

We bought a package tour in Rubi hotel 5 * (Alanya). As we found out upon arrival, the hotel is fundamentally different from the category declared on the Anekstura website. The rooms are critically neglected (mold, dampness and rust in the bathroom, the stink of the old carpet, lack of cleaning in general). When they asked a separate guide from Anekstur to assist in the resettlement, he said that he would not do anything until he was told about it from the central office (and we thought that a separate guide was supposed to help tourists in the hotel, and not wait for the Central Office from the office!).



There were problems with the flight

traveled  7 years ago
Travel agency assessment:
4.0

Everything was fine, except for the departure from Boryspil. First, they moved it 6 hours ahead (thanks to the tour operator warned in advance), and then they delayed it for 12 hours. Those. We waited 12 hours in the departure area, someone left for the hotel and then returned. Some Belarusians waited 2 days. Despite the fact that skyup planes, which we also flew, departed every 1-2 hours to Turkey, Spain, Georgia.



All liked it

traveled  7 years ago
Travel agency assessment:
8.0

Everyone liked it very much, they were satisfied. Thank you very much, we'll be in touch.



Avoid these scammers.

traveled  7 years ago
Travel agency assessment:
1.0

Bought a tour to Marmaris Turkey roulette 4*. Upon arrival at the airport, we are transferred to a 3* hotel. And there were as many as 10 such lucky people! After a two-hour wait on the street for a representative of the tour operator, a boor appeared who yelled at everyone that 3 * were bought from you, although 4 * are indicated in black and white in the voucher.



Terrible charter.

traveled  7 years ago
Travel agency assessment:
3.0

We went to Croatia on 28.06-06. 07 2019. We used the bus charter "Mist Tour". It was a nightmare trip! First, the bus broke down and it took 5 hours to repair, but this is a life situation. And then the passage of customs and the return by the Hungarian side of the carrier's bus back to Ukraine, due to incorrectly executed documents. Then transfer to another customs office.



With great gratitude to the guide Gritsaenko Anastasia

traveled  7 years ago
Travel agency assessment:
10.0

This summer we rested in Turkey Bodrum Hotel Vog. When leaving, they forgot my jewelry in the safe of the hotel room. I called the hotel guide Gritsaenko Anastasia asking for help. Incredibly, my jewelry was found! And Anastasia gave them to me safe and sound! I am very grateful for the return of jewelry, and for honesty and decency, to everyone who helped me! Good luck to you!!!.



Decent company, well chosen tour, very happy

traveled  7 years ago
Travel agency assessment:
10.0

I bought a tour through Sofia-Tours, choosing a tour on otpusk.com. For the first time I dealt with them and was very pleased with the cooperation - advised a good hotel, at a good price, the beach is clean, the sea is calm, beautiful nature. Manager Tatiana is patient and polite, she took into account all my wishes, the tour operator Annex Tour, Azur Airlines - all worked together, I have no complaints to anyone.



A very cool specialist Tanya Kutsai came to them, we always travel with her, we are very satisfied

traveled  7 years ago
Travel agency assessment:
10.0

We will be honest, our family decides to go “where Tanya is, we go there” we learned that she was already in another company from a conversation with her, very tactfully. But for us it was not important, we fly through a specialist who values ​​​​his reputation. Everyone discussed plans with work in the family, and boldly went on the tour recommended by Tanya.



Rudeness is solid

traveled  8 years ago
Travel agency assessment:
2.0

Disgusting trip, rudeness of drivers and attendants. Drivers took their relatives with them, placed them in the front seats, behaved inappropriately. In general, they organized the rest for themselves as best they could. I do not advise anyone and wish this company to close as soon as possible - this is a shame in the service sector.



Great travel agency!

traveled  7 years ago
Travel agency assessment:
10.0

Our tour was called "From Van Gogh to Eiffel". We travel around Europe very often, but we use the services of Tango Travel for the first time (after numerous failures with another tour operator). Everything was excellent, both the organization of the tour and the escort and drivers. Our accompanying guide Marta Chukhan is a beautiful girl, she was worried about every tourist, like a mother.



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