REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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I described what problems arose with this company in a review of a trip to Budva - Hotel Villa Vera Pribilovic The trip was a success, although an employee of the company incorrectly informed us that there was an agreement with the owners of the mini-hotel (they lived on the ground floor) to use their kitchen unit. In it was indicated in the room, but it was not on the ticket. →
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They picked a very good tour for us, took into account all our wishes. Oksana chose the tour for us, she was always in touch and answered messages until late in the evening. She checked us in for the flight. We will contact again. →
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Avoid this company. Maybe I was unlucky, but that's how it happened. Booked for vacation. a tour to Hoverla on Constitution Day from 27.06 to 1.07. 2019. A booking confirmation was received by mail with a cost of 2250 UAH. For some reason, the Ethnotour company sent an invoice already for 2500 UAH (the price was not discussed either in correspondence or over the phone. →
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Thank you golden travel for a wonderful vacation at sea) I liked everything very much. The only thing that I didn't like was the flight from Boryspil, I wanted from Kharkov, but they were not to blame for this. I recommend it as a good and responsible travel agency, especially many thanks to Lisa :) →
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The tour operator is initially set up to knock down more money from customers, while they cannot guarantee the promised services for this money. Cancel tours, even if it is guaranteed. What to do with train tickets is not clear ... If it is written that you will visit Budapest, for example, and you will have free time, this means that tourists who do NOT take an excursion will spend this time in a parking lot or gas station under the city. →
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I have been working with manager Lilia for more than a year. The man in his place is all clear and on topic. I recommend Constellation Tour - Obukhiv, 17-G Myru Street. →
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Kutsay Tatyana, sales manager of the travel agency Prosto Tour (Kharkiv) organized an impeccable trip for us in a short time, took into account ABSOLUTELY all our wishes, which was not easy, as we traveled with two children 8 and 9 years old. We have a long rest 1-2 times a year, often got into different situations, in many travel agencies they are completely disappointed, usually after payment, they immediately forget about tourists, but not in this case: full support of the rest, the person is constantly in touch, from the beginning of the rest until the arrival home! Thanks to Tatyana, our vacation was comfortable and unforgettable!. →
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We bought a sightseeing tour to Sicily, attracted by a rich tour program. But all the impressions were spoiled due to the choice of an unscrupulous air carrier by the travel agency (air travel was included, no alternatives were offered by normal airlines, no one warned about the risks with flights). The flight was delayed for more than 14 hours, because of which I had to spend time at the airport without communication with the company, and the paid dinner, breakfast and the entire first day of the excursion with a trip to Etna disappeared. →
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Do you want to spoil your vacation? Then you were already appointed here at 01.07.2019, at 02.00 from Lviv, he was constantly late, then at 8 they said at 12, and the last information that at 18.00 is not a fact, since we had not yet departed. We were supposed to be at 6 in the morning already in revenge near the sea and enjoy, but no, we lose a full day of rest in a hotel that settled us only at 4 nights, to wait for the plane, provides breakfast and live as you want. →
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The quality of service was good in this agency, the girl explained everything, I am satisfied. There were no problems with the transfer either, we were surprised that everything was so clear. →