Турфирма Dream Tour

TRAVEL AGENCY REVIEWS DREAM TOUR

Took a trip from 20.07 to 29.07.2021 to Koblevo. Since we were traveling with children, the condition was to get directly to the place of rest. But a few days before leaving we were warned that there would be a transplant in Odessa. There was nothing to do. Already before leaving, near the Sumy-Odesa minibus, an employee of the company came and paid the driver, but said that the Odesa-Koblevo trip was also paid, and not in the opposite direction, but we will be reimbursed. →

We use their services for the second time, and we were satisfied, everything is at a high level, corresponds to the price and quality, support from the purchase to the ticket. Always online support and gifts with discounts (from transfers, etc.). →

We worked with them for the first time. Not a bad agency, the guy helped us in choosing a hotel. Made a hotel reservation, issued insurance and other documents necessary for the trip. →

The first thing they asked was what we need to choose and what budget we expect, what we would like. It was important for us to hear real reviews about the hotel. We were already prepared for the worst, because we understood what could be for the cost that we took. WE are new tourists and we were told everything right up to how to enter the airport. →

The Dream Tour welcomed us well. They consulted quickly and reliably, so we bought a tour from them. →

They did a very good job, offered options, we agreed. They offered a good ticket, but no matter how the agency was to blame that something went wrong, the operator himself was to blame. Our operator was Join Up. Our flight was rescheduled 2 hours ahead. We flew from Boryspil and it was good that we were in our own car, otherwise we would not have had time for the flight. →

The tour was bought in DREAMtour, the guys called back when necessary, explained what was needed. The service was good, we liked it. Everything was on time with the transfer, only the plane was 30 years old. →

Not a very good quality of service in this agency. I don’t think that I should ask to draw up a contract for me several times, as it is necessary, a lot of things are not prescribed in the contract, I didn’t like that I need to ask that certain clauses be included in the contract, this is their policy not to be responsible. I will not say that they do not work honestly or engage in fraud, but it looks so simple. →

The quality of service in this agency was excellent, this is not the first time we fly with them, they are 10 points, this is the best agency. TEZ TOUR is our operator, he is just super, they also get 10 points. The guide at the hotel is also the best, he didn’t pester us, I haven’t seen anything like this yet, his prices for excursions were adequate, even cheaper than in agencies on the street. →

Well done! Thank you for the great selection of tours. Many thanks. I wish you success and prosperity. Recommended!!! →