Турфирма TUI Турагентство

TRAVEL AGENCY REVIEWS TUI ТУРАГЕНТСТВО

Choose office Kremenchuk - ул. Первомайская 46 (8 reviews) Kremenchuk - проспект Свободи 120/25 (5 reviews)

We bought from this agency, Natasha picked a tour well for us, we worked with them for the first time, we had worked with many agencies before, but we like TUI more, they have a special attitude towards customers, they are always polite and pleasant. Of course, the representative of the tour operator is not very good, they offer excursions three times as expensive, but if you don’t swear with them, then everything is fine. →

They chose a hotel for us for a long time, we were capricious, we didn’t know where we wanted to go for a long time, as a result, we were picked up a good hotel in Sharm with a windless bay, the rest was unimportant for us. →

I take off 2 points only because we entered incorrect passport data, I don’t know whose fault it is. There were no air delays. We were picked up from the airport on time. →

I can’t say anything about the work of the agency, everything was clear. We didn't have any problems with registration. But we had flight delays. We were delayed by a plane for 3 hours when we flew to rest. And on the way back, we sped up the flight by 3 or 4 hours. And this caused problems with the transfer, we had to rebook and buy new tickets.. →

We were served well, we flew with TUI. The managers helped with the choice of the tour. There were no problems with the paperwork. All arranged. Thanks for your work. →

Excellent service, we liked everything, they deserve praise. We picked up a tour where there were no transfers and delays, everything was very wonderfully designed and organized. →

Everything was fine at the agency, I applied to TUI, there were no rough edges when buying a tour. I picked the hotel myself, I turned to the agency only for its purchase. We went without incident with the TPG operator, the transfer was successful, there were no transfers or delays either. →

In the agency, everything was, in principle, normal. We only had a 3 hour flight delay. Everything was fine with the transfer. We had one tour, but we waited 40 minutes, after which we contacted the TPG operator, and they said that we did not come. Although we were 6 people standing 15 minutes before the indicated date of departure. But they came back for us. →

We came to Tui, but while we were driving to them, the price changed once, we, well, okay agreed. And when we started to pay, the price changed again and we changed our minds. That's why we didn't go on tour. The girls are good, they always call back, we even once went with them. We recommend these girls and this agency. →

Everything is great, the girl did a good job. Everything was fine with flights, though there was a flight delay in Boryspil, literally for an hour, but I think this is nonsense. At the expense of excursions - the guide was some kind of lethargic, they did not take advantage of his proposals, they organized everything themselves. Everything that was stated was true. →