Travel agent review

Written: 13 october 2020
Travel time: 5 — 12 september 2020
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 9.0
Cleanliness: 10.0
Food: 9.0
Amenities: 8.0
I am a travel agent, I sell this hotel with my eyes closed, as not a single tourist has returned dissatisfied.
I want to say right away - when you choose a country for a vacation, study the country itself, the mentality, and then choose hotels! If you are fans of the all-inclusive Turkey and Egypt, then Albania will definitely not suit you!
And now in order:
The hotel itself is new, clean, good furniture, new plumbing. If you are landscape lovers, buy rooms with a terrace overlooking the sea - this is something! Standard rooms with sea view have their own peculiarity, the view will be LATERAL, some rooms do not have balconies, keep in mind! In general, your agents should explain such nuances, the hotel is not to blame for anything! The behavior of our tourists is very upsetting, having bought the cheapest room they demand a suite, this is ridiculous!

Meals: there is something to choose from, there are always several types of soup, meat, fish, french fries, rice, salads, fruits (watermelon, melon, apples, grapes). There was always seafood (a mix of mussels, small shrimps, octopuses). This year, due to covid, the staff arranges the food themselves. Yes, sometimes there is not enough staff, but we must understand that the tourism sector is weak everywhere this year and works almost to zero, so it is not reasonable to demand more staff, as the cost of the hotel will immediately increase.
Last year, my discerning tourists rested in this hotel, everything was at the highest level, they were very satisfied. The wine is delicious, beer, amazing sweets, especially Panna Cota and the local sweet three milks. These are our favourites. The guys are trying. Yes, they are young, but they are trying. The restaurant is located on the 7th (sort of) floor, which offers a wonderful view of the Adriatic Sea and the city. The view is especially mesmerizing in the evening! Yes, you can have a more varied menu, but you can only take breakfast at the hotel and eat in cafes and restaurants (it's not expensive). So for those who have little variety, do not take All Inclusive in Europe) and you will be happy))))
The rooms are clean, new furniture, good bedding, mattresses, pillows, air conditioning, TV, refrigerator. The hotel has a rule: you can not store food in the refrigerator, drinks are allowed. If this is big news for someone, then I explain: because of the food, ants can start in the rooms, which is why many hotels prohibit storing food. At the reception you can put food in the refrigerator (for example, the same cheeses, if you bought them home). Housekeeping was good. Towels changed all the time, soap supplies delivered. There are not enough hooks in the bathroom, for drying towels or linen at the reception you can ask for dryers, this is not a problem. We had room 307 - this is the best room in the hotel!!!!!
Beach. the hotel has its own piece of the beach, 5 minutes walk from the hotel from minus 4 floors, sun loungers, umbrellas are free, the sunset is gentle, sandy, very comfortable. Towels deposit or bring your own. no changing rooms, no toilets.
The pool area is small, almost no one uses it, but it is there. For Albanian hotels, the presence of at least a small pool is already good.

Keep in mind, there is rubbish all over Albania, either utilities can’t cope, or tourists are leaving, but be prepared to enjoy incredible landscapes (and they are everywhere in Vlora, since the city is surrounded by mountains) to stumble upon garbage, this is the only thing that upset on vacation. But again, this has nothing to do with the hotel as the hotel itself is clean. The only wish of the hotel is to leave the garbage cans (if possible) from the road near the hotel.
From myself I want to wish the hotel to survive in this difficult period of quarantine and prosperity.
Best regards, Katerina V. Room 307
Translated automatically from Russian. View original