"Package for the New Year!"

Written: 1 february 2012
Travel time: 29 december 2011 — 5 january 2012
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 3.0
Amenities: 5.0
flew "Austrians" nothing special, without delay, with poor food, on the way back there were scandals with luggage from other tourists of our flight. Transfer - a huge bus collected everyone for a long time, then transported everyone for a long time (I remembered old trips to Turkey and Egypt). In Moscow, when buying a package, we were promised minibuses, fast delivery ("-After all, this is for you in Turkey... "). We refused excursions in advance, but the "mandatory New Year's DINNER" did not work out. The hotel itself is located in a wonderful place near the palace and park of the same name, there is also a wonderful zoo with greenhouses opposite (the oldest in Europe). The hotel has recently been restored and is luxurious, but only on the first floor, then Russian tourists (as we don’t know the rest) are settled in dead rooms on the 4th and 5th floors. There is nothing in the room except a tub of liquid soap, aka gel, aka shampoo. We had two rooms: in one there was a broken, crookedly dangling chandelier, in the other the TV did not work (although, at the request, we were moved "to a working phone. "). The rooms were not cleaned: they didn’t vacuum, didn’t change towels and linen, but every day they came to make the bed and check the mini bar. There were no air conditioners in the rooms, and it was very stuffy in the room, especially when someone smoked in the toilets of other rooms - it’s already breathable there was nothing. Breakfasts are meager: there was an assortment of sliced ​ ​ u200bu200band muffins from a nearby store, rotten fruit, hot ones - scrambled eggs, eggs, overcooked bacon, plenty of juices, tea, strained coffee (it was served already cooled down and did not give out much). New Year's dinner took place in at the same hotel, the tables were beautifully decorated, with white tablecloths and huge silver candlesticks, there were bottles of mineral water on the table, at the entrance we were given a glass of champagne and then two more times we were given a glass of wine. The dinner itself consisted of haute cuisine: Tar- salmon tar, broth with three ravioli, a ball of sorbet in champagne, a piece of roast beef in carrot puree, a mini cake. There were artists with a retro stage on stage and one couple even danced.
All tourists were offended that they could not get away from this dinner and pay for it in their homeland... 120-170 euros each!
ADVIСE. Note that we were in Vienna for the third time and before that both times we stayed in Kaiserhoff (we recommend this hotel). It's centrally located, has great service, great rooms, breakfasts with champagne and strawberries, warm oatmeal and fresh pastries (but it's a reasonably priced BF). Unfortunately, on New Year's Eve, airfare prices skyrocketed so much that the only thing left to really buy was a bag. On excursions, we are always on our own (with Thomas Cook's guide) and Vienna as well (no need to walk in a crowd, listen to not always reliable information, go where it is planned with a mandatory visit to the shops, in Vienna it will be a jeweler). We got everywhere either on foot on the map or on public transport - it's convenient and cheap, even on the first visit we mastered the transport system: you need to go down to the subway, buy a ticket in the machine for any duration (we took it for three days), then punch the ticket in the blue box on the first visit to the transport (this activation) and use all modes of transport unlimitedly. Good luck to all! and away from group tours!
Translated automatically from Russian. View original
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