Russians are settled in modern rooms, without air conditioning, there are no Russian-language channels on television, the bar is full of expensive drinks. There are no Russian-speaking staff at the reception and a person without foreign language knowledge. communication is impossible. They say in the entertainment section - a sauna, a swimming pool, a fitness room - there is none of this.
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Russians are settled in modern rooms, without air conditioning, there are no Russian-language channels on television, the bar is full of expensive drinks. There are no Russian-speaking staff at the reception and a person without foreign language knowledge. communication is impossible. They say in the entertainment section - a sauna, a swimming pool, a fitness room - there is none of this. The cleaners were seen once and then by chance - they were cleaned once in three days. One thing is good - breakfast - delicious, a lot, varied. In Turkey, such a hotel draws on 3 *
Review from — vOtpusk.ru
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We were in Vienna for the third time. Twice (February, August - 2011) we stayed at the Kaiserhoff Hotel - we liked it very much: excellent service, amazing cuisine with champagne and strawberries for breakfast, excellent rooms. It was not possible to book this hotel for the New Year, the airfare prices were exorbitant as always - they took a convenient package with an imposed New Year's dinner (29.
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We were in Vienna for the third time. Twice (February, August - 2011) we stayed at the Kaiserhoff Hotel - we liked it very much: excellent service, amazing cuisine with champagne and strawberries for breakfast, excellent rooms. It was not possible to book this hotel for the New Year, the airfare prices were exorbitant as always - they took a convenient package with an imposed New Year's dinner (29.12. 11. to 05.01. 12). We flew with Austrian Airlines - very modestly and not friendly. Some woman during the "feeding" tried to take an extra piece of bread, so the steward pulled it back (NINE is not allowed, everything is counted). Upon arrival, they put us on a bus (with an hour delay - everyone was waiting for someone. . they distributed whom where to take them) and began to take them to hotels for a long time. We booked the Schoenbrunn hotel because of its convenient location in one of the best districts of Vienna Hietzing, near the zoo and the palace with the Schoenbrunn park - the hotel is beautiful with chic halls, panoramic walls in the restaurant, crystal chandeliers in the toilets, but all this is on the ground floor. . . Further, Russian tourists are settled on "special" 4th and 5th floors. Here is a different story - the rooms are stuffy and dirty, the furniture is dead, there are no tea or bath accessories except a tub of liquid soap, in some rooms the TVs did not work, in some the tiles were broken, in our bathroom it often stank of smoking, apparently pulled from the hood, Room cleaning was limited to cleaning the bed. Breakfast - a lot of cheeses, cold cuts, fish, muffins, juices, there were not many fruits and vegetables and they were not always fresh, only hot eggs and scrambled eggs, even the notorious sausages were not. The New Year's Eve dinner was beautifully decorated with candles on the tables and musicians on stage. The celebration was so-so: they gave out a glass of champagne at the entrance and not much wine in the glass already at the table, fed haute cuisine: salmon tartare, a bowl of broth, sorbet in champagne, a piece of roast beef with vegetables, a mini pie. We sat. . . sat. . . and dispersed - all this "joy" was paid in Moscow at 140 euros per person. Excursions were not taken, those who paid for them on the tour were not happy in the end. We moved on our own and it was cheaper at a convenient time for ourselves and wherever we want (especially since we were not the first time in Vienna and we always have Cook's Guide with us). We can advise everyone, including ourselves, to avoid package tours if possible.
Review from — vOtpusk.ru
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flew "Austrians" nothing special, without delay, with poor food, on the way back there were scandals with luggage from other tourists of our flight. Transfer - a huge bus collected everyone for a long time, then transported everyone for a long time (I remembered old trips to Turkey and Egypt). In Moscow, when buying a package, we were promised minibuses, fast delivery ("-After all, this is for you in Turkey.
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flew "Austrians" nothing special, without delay, with poor food, on the way back there were scandals with luggage from other tourists of our flight. Transfer - a huge bus collected everyone for a long time, then transported everyone for a long time (I remembered old trips to Turkey and Egypt). In Moscow, when buying a package, we were promised minibuses, fast delivery ("-After all, this is for you in Turkey... "). We refused excursions in advance, but the "mandatory New Year's DINNER" did not work out. The hotel itself is located in a wonderful place near the palace and park of the same name, there is also a wonderful zoo with greenhouses opposite (the oldest in Europe). The hotel has recently been restored and is luxurious, but only on the first floor, then Russian tourists (as we don’t know the rest) are settled in dead rooms on the 4th and 5th floors. There is nothing in the room except a tub of liquid soap, aka gel, aka shampoo. We had two rooms: in one there was a broken, crookedly dangling chandelier, in the other the TV did not work (although, at the request, we were moved "to a working phone. "). The rooms were not cleaned: they didn’t vacuum, didn’t change towels and linen, but every day they came to make the bed and check the mini bar. There were no air conditioners in the rooms, and it was very stuffy in the room, especially when someone smoked in the toilets of other rooms - it’s already breathable there was nothing. Breakfasts are meager: there was an assortment of sliced u200bu200band muffins from a nearby store, rotten fruit, hot ones - scrambled eggs, eggs, overcooked bacon, plenty of juices, tea, strained coffee (it was served already cooled down and did not give out much). New Year's dinner took place in at the same hotel, the tables were beautifully decorated, with white tablecloths and huge silver candlesticks, there were bottles of mineral water on the table, at the entrance we were given a glass of champagne and then two more times we were given a glass of wine. The dinner itself consisted of haute cuisine: Tar- salmon tar, broth with three ravioli, a ball of sorbet in champagne, a piece of roast beef in carrot puree, a mini cake. There were artists with a retro stage on stage and one couple even danced.
All tourists were offended that they could not get away from this dinner and pay for it in their homeland... 120-170 euros each!
ADVIСE. Note that we were in Vienna for the third time and before that both times we stayed in Kaiserhoff (we recommend this hotel). It's centrally located, has great service, great rooms, breakfasts with champagne and strawberries, warm oatmeal and fresh pastries (but it's a reasonably priced BF). Unfortunately, on New Year's Eve, airfare prices skyrocketed so much that the only thing left to really buy was a bag. On excursions, we are always on our own (with Thomas Cook's guide) and Vienna as well (no need to walk in a crowd, listen to not always reliable information, go where it is planned with a mandatory visit to the shops, in Vienna it will be a jeweler). We got everywhere either on foot on the map or on public transport - it's convenient and cheap, even on the first visit we mastered the transport system: you need to go down to the subway, buy a ticket in the machine for any duration (we took it for three days), then punch the ticket in the blue box on the first visit to the transport (this activation) and use all modes of transport unlimitedly. Good luck to all! and away from group tours!
All tourists were offended that they could not get away from this dinner and pay for it in their homeland... 120-170 euros each!
ADVIСE. Note that we were in Vienna for the third time and before that both times we stayed in Kaiserhoff (we recommend this hotel). It's centrally located, has great service, great rooms, breakfasts with champagne and strawberries, warm oatmeal and fresh pastries (but it's a reasonably priced BF). Unfortunately, on New Year's Eve, airfare prices skyrocketed so much that the only thing left to really buy was a bag. On excursions, we are always on our own (with Thomas Cook's guide) and Vienna as well (no need to walk in a crowd, listen to not always reliable information, go where it is planned with a mandatory visit to the shops, in Vienna it will be a jeweler). We got everywhere either on foot on the map or on public transport - it's convenient and cheap, even on the first visit we mastered the transport system: you need to go down to the subway, buy a ticket in the machine for any duration (we took it for three days), then punch the ticket in the blue box on the first visit to the transport (this activation) and use all modes of transport unlimitedly. Good luck to all! and away from group tours!
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