Great hotel to relax with friends, family! The staff speaks Russian. A wonderful manager, besides Russian. Manager every day from morning to evening at the hotel. From here the conclusion is that the hotel has order, discipline, attention of the staff to the guests. Meals: breakfast in the restaurant (pastries, fresh vegetables, fruits, cuts of meat and cheese, mushrooms, beans, ayran, jam (very tasty from local berries), etc.
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Great hotel to relax with friends, family! The staff speaks Russian. A wonderful manager, besides Russian. Manager every day from morning to evening at the hotel. From here the conclusion is that the hotel has order, discipline, attention of the staff to the guests. Meals: breakfast in the restaurant (pastries, fresh vegetables, fruits, cuts of meat and cheese, mushrooms, beans, ayran, jam (very tasty from local berries), etc. (chicken, veal, pork) fish, a huge selection of desserts Once a week the chef cooks lamb (gala dinner) Live music Excellent lobby bar with an open fireplace Swimming pool, sauna, sauna, jacuzzi, massage - everything is super! between skiing, we went ice fishing. The trout we caught was cooked for us right there. We had a great time! The skating was also good! A lot of people only on weekends (Bulgarians come to ride). rental, drying room. The bus takes you to the ski lifts at intervals of half an hour. In the town, only on Saturday the market is open, the locals sell their preparations for the winter, fruits, herbs, etc. . I highly recommend buying jam from berries (borovinka), they are harvested in the forest in the mountains, jam from rose petals. This year we are going to Bansko again, to the hotel "Gardenia"!
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The hotel is fully consistent with the description and photos in the Internet. + Located in the central part of Bansko. Very clean. The staff is friendly, speaks good Russian, if they misunderstood something, they will definitely call the one who speaks better. The room has slippers, bathrobes, towels (changed every day), mini-bar (I do not advise using it - very expensive), safe.
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The hotel is fully consistent with the description and photos in the Internet.
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Located in the central part of Bansko. Very clean. The staff is friendly, speaks good Russian, if they misunderstood something, they will definitely call the one who speaks better. The room has slippers, bathrobes, towels (changed every day), mini-bar (I do not advise using it - very expensive), safe. Always hot water. The rooms are warm. When visiting the SPA, they provide bath towels, so there is no need to take with you from the room. Meals - breakfasts and dinners - a buffet (the choice is monotonous, but everything is always very fresh, always vegetables and fruits).
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If you didn’t leave tea when cleaning the room, they may forget to bring the finished soap, cotton swabs, etc. For dinner, tea, coffee and other drinks for a fee. I highly recommend paying for the order immediately after it is completed, do not write down the number, then you will not prove anything.
Clearly formulate your order, otherwise they will bring you a bottle instead of a glass of wine (in this case, do not hesitate to dispute, because the Bulgarians like to play the fool that they did not understand you). The bus to the ski lift does not run on schedule, the driver is very lazy. So leave for 10 minutes. earlier than the specified time or complain to the reception (this is valid).
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Located in the central part of Bansko. Very clean. The staff is friendly, speaks good Russian, if they misunderstood something, they will definitely call the one who speaks better. The room has slippers, bathrobes, towels (changed every day), mini-bar (I do not advise using it - very expensive), safe. Always hot water. The rooms are warm. When visiting the SPA, they provide bath towels, so there is no need to take with you from the room. Meals - breakfasts and dinners - a buffet (the choice is monotonous, but everything is always very fresh, always vegetables and fruits).
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If you didn’t leave tea when cleaning the room, they may forget to bring the finished soap, cotton swabs, etc. For dinner, tea, coffee and other drinks for a fee. I highly recommend paying for the order immediately after it is completed, do not write down the number, then you will not prove anything.
Clearly formulate your order, otherwise they will bring you a bottle instead of a glass of wine (in this case, do not hesitate to dispute, because the Bulgarians like to play the fool that they did not understand you). The bus to the ski lift does not run on schedule, the driver is very lazy. So leave for 10 minutes. earlier than the specified time or complain to the reception (this is valid).
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