Инструкция по эксплуатации ))) User manual )))

We rested in this hotel for 21 days (from 03.08 to 24.08. 2012). 2 adults + 1 child (2.5 years old). And now about everything in order ...

Sea, beach: the beach is fine, yellow sand, the sea is clean, shallow, which is just super for children. Closer to the Marina Polas hotel there is a sandy spit, near the buoys, somewhere knee-deep, closer to the wild beach deeper, somewhere up to the neck. Sometimes there are waves, but there will be no big ones (there is a breakwater). When the waves - algae are washed ashore, I’ll say that it’s not a very pleasant sight, 3-5 m looks like a swamp, but again, the waves are not often, and the sea to the Marina Polas hotel is cleaner  Lifeguards (2-3 people) are constantly sitting on the beach , swim behind the buoys - they start whistling! But if you swim along them, they will remain silent, which is what we used  There were always enough sunbeds, even if you came at 11 o’clock, you can always find free sunbeds and an umbrella. If you want, of course, the first line, then you need to take hours from 6-7 in the morning.

The hotel has its own beach (which is rare for Bulgaria), so sunbeds and an umbrella are free. At the entrance to the beach there is a “House” where towels are issued (also free of charge, at the entrance to the hotel you are given cards according to the number of people, you change these cards for towels on the beach. Very convenient, always clean, dry towels, you can even exchange them during the day, if yours got dirty. There are showers and taps for washing feet on the beach, no hot water, only cold water!!!
And yes, I forgot to say the most important thing - from Holiday Village to go to the sea for about 5-10 minutes, though through a beautiful area, but the road is still tiring  On the beach there is a rental of bananas, scooters, water skis and something else ).

The territory of the hotel: it is HUGE! ! ! ! This hotel is part of the Dunes Royal Resort complex, it consists of 5 hotels: Holiday Village (4*), Belleville (4*), Pelican (4*), Marina Beach (4*), Marina Royal Palace (5*). You can use all the hotels, except for some 5 * charms (Marina Royal), namely a restaurant, a sky bar (I don’t know what else, because we practically didn’t go there). The whole territory is very well-groomed, the grass is cut and watered every day, beauty! ! ! The paths are tiled everywhere, the son came off riding a scooter. Holiday is a house (1-2 storey) in the forest, peace and quiet. No noise of partying is heard, only birds and crickets. The rest of the hotels are high-rise buildings, as usual.

From Belleville and Pelican to the sea is also far away, on the first line there are Marine Beach and Marina Royal Palace, but there is all the daytime entertainment (animation), constant noise and crowds of people. And we have silence  There is a forest around the complex (the air is clean). On the map you can see that there is a road along the coast, but, firstly, it was blocked, it is further a dead end, so there are VERY few cars, and secondly, it was surrounded by a fence, at first I didn’t even realize that I was crossing the road through the underpass , so they skillfully disguised it. Turtles, hares, squirrels and hedgehogs seem to be found on the territory (but I have never seen it, although there are warning signs and even someone said that they saw a squirrel and a hedgehog  ). And now about the main thing - the Holiday Village hotel is located, as it were, on a hill, so it will not work to get to the room without tension  Although, probably, how lucky. Mom got the number at the very bottom, so she had to overcome 10-20 steps.
We were less fortunate, we lived in room 537, every day we had to walk up the stairs (I was not even too lazy to count them - 103! If you correlate with the floors, it turns out the 5th floor). After eating it’s hard, but it’s useful  For those who are more difficult with strollers ...There are no ramps, so you can get to the room, as it were, bypassing the road without steps, but there are slopes under 450, it’s easy to get to the beach, consider running for a stroller, but to the room!!! ! ! ! We were without a stroller, so I don’t care, I was even pleased, otherwise I would have become completely fat  But my sister was with a stroller, she just asked to change the number and after 2 days they exchanged her for a lower number. They don’t take money for changing the number, don’t even offer! We were offended, they said so change!

Rooms: We had a regular one-room suite. I don’t know how it is in seed, so excuse me. I am a person without pretensions, so I liked it.
Simple, clean room on the 2nd floor, carpet on the floor, TV (shows 2 Russian channels - 1 and Russia), table, ottoman, bedside table, telephone, table with a mirror, refrigerator, condo (worked properly, set to 24 degrees, when came from 40 degrees from the street, went to heaven), toilet, hair dryer, hand and body towels according to the number of people, 1 foot towel mat, bathroom, not shower ! ! ! , a wall mirror, a LARGE wardrobe for clothes, with hangers (10 pieces), 2 beds (we just moved them and put a blanket folded into a tube at the junction, covered the whole thing with a sheet and voila, we got a double bed), a couch for a child. For very young children, you can ask for a playpen for free. Balcony, on the balcony there are 2 chairs, a table and, most importantly, a dryer! ! ! I took a rope with clothespins with me, it never came in handy. Everything fits, the wind does not blow away, so I was pleased. There is a safe, but you have to pay for it (7 lev per day).

We did not take, all the documents and money were in the closet. I have not heard anything about theft, so I think you can do without a safe. Small ants sometimes come to visit from living creatures, but if you remove everything sweet, they get offended and leave on the floor.

Restaurant: This is heaven! ! ! Turkey, with its incomprehensible mishmash, did not even stand next to it ! ! ! ! We took all inclusive. There were no queues, even at the peak. Empty elbows were quickly replaced by filled ones, so we had to wait 3 minutes. There is a children's table, on a separate counter next to the table with 10 kinds of bread  For breakfast, there is porridge from bags (although it is not clear why, if there is real porridge from cereals), all sorts of livers. For lunch and dinner, a tray with boiled potatoes, vegetables and meat (chicken, beef, turkey).
I honestly didn’t use it, and my sister and daughter (2 years old) ate from the common table. It was always possible to find food for the child: a side dish - boiled or baked vegetables - corn, peas, broccoli, cauliflower, carrots, green beans, potatoes; boiled meat, and most importantly, I was very pleased to eat compote (2-3 types: apricot, plum, cherry, peach). My son does not drink water, you can’t put it in at all, only compote, I thought there would be problems, but no, I was lucky  There are no fresh juices, only UPI - mango and strawberries. There were a lot of fruits, but it probably depends on the season. They were not all at once, but as if they were changing. Watermelon and melon have always been there, the rest is coming and going: peaches, nectarines, pears, apples, grapes, bananas, plums. The wine is white and red, red is somehow not very good, but HERE white is very good. I also want to note that the restaurant gives free water in 1.5 l bottles, it’s very convenient to take it to the beach and to the room, it’s generally super with a child.
At breakfast, water is in the restaurant, the rest of the time, go to any bar and ask for a bottle of water 
This is the schedule and menu of the Sozopol restaurant, located in close proximity to Holiday and Belleville:

Breakfast from 7 to 11: you are fried scrambled eggs with additives of your choice, scrambled eggs and pancakes. The rest is already ready, waiting for you: sausages, cheeses, sausage, ham, scrambled eggs with cheese, fruits and vegetables, 3-4 types of jam, delicious dried fruits, chocolate paste, tea, coffee, porridge (oatmeal or rice), all kinds of muesli , cereals, chocolate balls, milk, kefir, sour milk (according to our yogurt, only natural  ), fruit salad. In short, I don’t remember everything, but you can always choose. And most importantly - everything is tasty and understandable to our Russian mouth! And how in Turkey you pile up your plates, you don’t like anything, you don’t really understand what you eat!
Lunch from 12.30 to 14.30:2-3 types of soup with meat! ! !
Not just some kind of broth there, but a real homemade soup, a very tasty vegetable puree soup, you can pile a toast there and you won’t pull a child by the ears  Salads, side dishes, meat, not soy! ! ! (turkey, chicken, kebabchats - these are their national fried minced meat sausages, beef, pork, boiled and fried fish), 3 types of pasta with awesome sauce (meat and mushroom). A lot of things, you will find something for yourself! And now the main thing - ice cream, as much as you want, about 8 varieties, and all this can be either in a cup or in the most delicate waffle cup! Ice cream is very tasty, not some kind of ice! But behind him there is almost always a line of children  A lot of sweets, all kinds of cakes, pastries, biscuits, puffs and some other things. By the way, they are very tasty, although I am not a fan.
Dinner from 19.00 to 21.30: almost the same as for lunch, only a larger selection of hot dishes.
Every Saturday, huge cakes, ordinary cakes and ice cream cakes are solemnly carried through the restaurant with torches. Yes, and the menu on Saturday is more interesting - some breaded squid rings are worth something, and if they are also with garlic sauce, mmmmm as I remember .....
Tea, coffee from 16.00 to 17.00: drinks and all kinds of liver. We usually didn’t go, there was enough lunch for our eyes, and we slept at that time 
From 00.00 to 00.30 you can make some sandwiches.
Cartoons are shown in the children's restaurant from 19.00 to 20.00. There are always tables free, I sat the child down, shoved him a plate and he sat chewing 
Once a week you can order an Italian restaurant (Milanese) or Bulgarian (Mechana), they work from 19.00 to 22.00. The order is made the day before by phone from 17.00 to 19.00, phone numbers will be given upon arrival. I want to clarify one thing, in order to get through you need to hang on the phone for 10-20 minutes, as lucky.

Don't hang up, don't lose hope and they will answer you  It's them who are testing us for strength  I liked Italian better, although it doesn't matter to anyone. Please state the room number and number of people when ordering. Since 3 families went to us (that is, they lived in 3 rooms), they ordered almost every other day for different rooms 
There is a restaurant for us free of charge in Marina Beach (the schedule is the same as in Sozopol), but we didn’t go there, there was enough of our own  There is a Snack bar on the beach, you can also have a bite there, I really don’t know, but my husband said to eat fruit, pizza, soup, something else. Works from 12.30 to 18.00. On the beach there is also a tent with all sorts of sandwiches, you go up to the peasant and poke with your finger what to put in a cut bun - cheese, ham, tomatoes, cucumbers, lettuce, ketchup, mayonnaise,
Bars are open until 02.00, drinks are even nothing, again, Turkey was not nearby ....
Although whoever has any requests, I really liked the cocktails, not diluted, alcoholic  I like sweet ones - tropicana, san francisco, pino colada ...Mahito didn’t like it very much. My sister is with requests, so she is not very good. She used to go to the Sky Bar in the Marina Royal Palace, where she really liked the drinks, although they cost money. And of course in the bars any soda (Pepsi, Sprite, Fonta, etc. ).

On the territory of the complex: American pool, darts, table tennis and tennis with separate cool courts, bike and car rental, beach volleyball and football, floor chess, archery, boccia, water polo, beauty salon in Marina Royal Palace (I highly recommend massage Cleopatra! ), disco at 23.

00 in Holiday, indoor and outdoor pools, internet club (by the way, in Holiday there is no WiFi only at the reception: 5 lev - 1 hour, 10 lev - 24 hours, 25 lev - 3 days, in other hotels there is WiFi, the prices are the same), fitness, massage, sauna, jacuzzi, 3 indoor playgrounds (very convenient with children, they do not burn in the sun, and the slides are not fiery). There are souvenir shops at the Holiday reception, and at Marina Beach, there is more choice there, and there are essentials (diapers, soap, shampoo, paste, etc. ). A very good mini-club for children, they bathe with children, play, sculpt, turn on cartoons, dance in general super!
And behind the amphitheater there is a drawing for children, oh how much money we left there ...Plaster figurines are sold (from simple to complex), then they give acrylic paints and children paint the figurines (the cost depends on the figurine from 6 lev to 20), and also sand painting , give a picture, remove a film from it and pour sand of different colors on a sticky layer, it turns out very beautifully and even a 3-year-old kid can handle it. Perhaps I missed something, read the description of the hotel on the sites.

Miscellaneous and useful: it’s better to take Euro with you, the rate is more profitable 1 euro = 1.95 lev, the rate will depend on where you change, in the hotel the rate is 1 euro = 1.8 lev, we changed in Sozopol 1 = 1.95 lev, and in exchangers the rate is more profitable than in the bank. You can withdraw money from the card, the rate is also favorable 1.955, but the bank takes a commission for the conversion, so you need to know in advance what% the bank takes.
It takes 5-7 minutes to drive from the hotel to Sozopol, a taxi costs 35 leva round-trip, the taxi driver takes you, then picks you up when it suits you. We rented a car, Russian rights apply, the rules and signs are very similar to ours. So take it, you won't regret it  The hotel has car rental, but it's a little expensive, 1 day - 50 euros. We rented a Skoda Fabia in Sozopol for 28 euros per day, the price already includes insurance. Who needs a phone number: 0898-56-06-41. Traveled all south coast 

Excursions: I'll tell you about the ones I've been on. I write prices for adults, children cost 50%.

1. Ropotamo reserve (30 levs for adults, 15 levs for children) - a motor boat trip along a dirty river for 40 minutes. They promised animals, fish, birds, sea turtles! ! ! During all this time, we saw 2 ducks, which the whole boat was very happy about  At least we saw someone  In general, horror, although it’s not very tiring for children, at least they rode on a boat.
2.
In general, I highly recommend it under its own power - and it’s interesting and buy souvenirs!
3. Sophia-Rila Monastery (2 days - 189 levs). The tour was very enjoyable, but exhausting! In no case do not travel with children, it is a pity for them very much. On the 1st day at 6 in the morning they are taken from the hotel to Plovdiv, then only at 6 we arrive in Sofia, 2-3 hours drive around the capital and at 9 pm to the hotel. In the morning at 7 the bus picks up and takes you to the GORGEOUS Rila Monastery, lunch, somewhere at 13.00 and then the way home, you will be at the hotel at 23.00, i. e. the bus ride is 9 hours, I almost went crazy! ! ! Although, in general, I really liked the tour, you will learn a lot of interesting things about Bulgaria.
They also say that there is a very interesting excursion Shipka-Kazanlak (89 lev), but we didn’t make it  so I can’t tell you anything.

Animation: AWESOME! I have never seen such animation. Dancing, humorous scenes, costumes, choreography, in general, super. Shows are held in the amphitheater in Holiday, starting at 21.30. Shows run every 2 weeks, i. e.

for 2 weeks every day a new show, then a repetition, etc. Every Thursday the show is not in the amphitheater, but on the beach, there is not even a show, but a beach party, everyone is dancing. Fireworks after the beach party Thursday. The coolest shows are on Saturdays, Sunday is a day off. Once every 2 weeks on Friday there is a children's show. I'll tell you what it is  There is a children's club on the territory of the hotel, children who want to learn dances with animators during the week, and then perform on stage. It's very funny, and the parents of these children were crying with emotion. Children participate from 3 years to 16 years old. Since the amphitheater is one for 5 hotels, you yourself understand how many people there are. But before dinner we went into the amphitheater and took our places with some things. In principle, for 3 weeks they never dropped things  But my sister was less fortunate, they dragged off her panama hat and bib, so you leave the things that are not very necessary.

And now about the sad: for me there was one and a very big minus of the hotel.
The hotel has its own mini-hospital (round-the-clock), 1-2 doctors are constantly sitting there, there is an ambulance. At first we were delighted to see this, like we will be protected, but then we learned all the delights! My child gets sick, the temperature is under 40. I call the insurance company and after 3 hours it turns out that the hotel administration does not allow other doctors into the territory ! ! ! ! That is, only a hotel doctor! I am offered to go to the barrier of the hotel (which is a 7-minute walk) with a sick child. I’m in shock, I start swearing, as they imagine, I’ll drag a child with such a temperature into a cool evening, to which they shrug me and say we can’t do anything, I call the reception, they answer - we have such rules and that’s it, call our doctor . A doctor's examination costs 46 euros in a hospital, a call to a room costs 82 euros. We paid 46 euros just for examining the child (throat and breathing).
True, they give all the papers for the insurance company, upon arrival the insurance company reimbursed us everything, but the sediment remained! So keep that in mind and take your medicines with you. Although the pharmacies of Sozopol speak Russian and have almost all “our” medicines, you can buy them there.

In general, I really liked the hotel, I will definitely go there again! If you have any questions write, I will be happy to answer!