don't go by any means!

Written: 26 july 2013
Travel time: 13 — 24 july 2013
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 3.0
Hello dear! We got out of a terrible situation, but I still decided to warn the others. In short, Vigo Panorama consists of 4 shabby buildings, there are no real photos of their rooms on any site, we were settled in the 4th building. We came together with our son, we wanted two normal rooms, with all amenities. We are not the first time in Bulgaria and I understand that for this price they will. The room is very tiny, I don’t even know, maybe 15 meters, 1 air conditioner for two rooms, while in the second room only a small part of the window opens, in 1 room there is a rather large bed with dirty, all stained linen, in the second tiny folding sofa, such ancient and flimsy, that it’s scary to sit on it, and we would have to sleep on it, since we need 2 separate places, we opened the refrigerator and turned cold ourselves - it’s covered in yellow stains and lumps from ancient food, opened the cupboard, there crumpled to a sack dirty laundry, went out to a tiny balcony, 5th floor - it's all open, it looks like it will collapse, overlooking the roadway - we were told they only have a view there. All over the room there were some packages with some pieces of wood, 1 tiny, very ancient TV set. Guys! The bathroom is a separate song - I opened the door and was speechless - there is a toilet bowl, next to it there is a rusty hole in the floor, they are not separated by anything, for example, even with a concrete curb, and there is a rusty shower on top, that is, if you open the water, it will perfectly fill the entire bathroom floor and the toilet will float freely. . . We went to a small room - their reception. They say there are no rooms and there won’t be, now it’s Saturday, the manager will be on Monday, but he won’t help you. Then I could not stand it, yelled so that it was probably heard in Burgas, I really had a desire to buy tickets and leave, spitting on everything, just not to go into this room anymore. , but after the scandal, a better room was immediately found, but also miserable, not the one that we were promised, rather a studio, since there were no two separate rooms. The representative of the Balkan Express, a very nice girl Christina, helped us, agreed, we paid extra and moved to Vigo itself in a good 2-room apartment. Here Vigo himself is everywhere in the photo, everything is fine there, at the level. I forgot to say that the whole Vigo Panorma has breakfast in a cheap pizzeria, and the Vigo hotel is fed in its restaurant, not chic, but quite decent. In general, in Vigo apartments, as in ordinary rooms of this hotel, it is quite possible to relax, I recommend the Vigo hotel itself (I repeat, these are different hotels with Vigo Panorama, Vigo Panorama has tenants who offer terrible accommodation). I hope that I have time to warn someone, have a good rest!
Translated automatically from Russian. View original