Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
3.0
Cleanliness:
7.0
Food:
10.0
Amenities:
5.0
Chose this hotel on the recommendation of friends. The advantage was a good variety of food, where there is always something for small children. My daughter was 1.5 and, indeed, everything is tasty and healthy there.
BUT! The staff is lying! On the day of check-in, we rented a baby cot and paid the rent for 8 nights. Didn't take any payment document. On the eve of departure, we offered the administrator (the same lady who settled us) to pick up the crib. She "kindly" offered us to leave her in the room, so to speak, "to give one more night" until the very departure.
The next day, another administrator was on duty, who billed us for renting a bed (the entire amount that we had already paid) as well as
exorbitantly high bill for phone calls from the room. I called Russia from Sunny Beach much cheaper than from a hotel room to a hospital located a kilometer from the hotel. And that's another story.
I got food poisoning from popcorn at the hotel bar. Where drinks and food were served as part of the all inclusive. Yes, she was so poisoned that she landed in the hospital, spending a total of several hours there.
BUT! The staff is lying! On the day of check-in, we rented a baby cot and paid the rent for 8 nights. Didn't take any payment document. On the eve of departure, we offered the administrator (the same lady who settled us) to pick up the crib. She "kindly" offered us to leave her in the room, so to speak, "to give one more night" until the very departure.
The next day, another administrator was on duty, who billed us for renting a bed (the entire amount that we had already paid) as well as
exorbitantly high bill for phone calls from the room. I called Russia from Sunny Beach much cheaper than from a hotel room to a hospital located a kilometer from the hotel. And that's another story.
I got food poisoning from popcorn at the hotel bar. Where drinks and food were served as part of the all inclusive. Yes, she was so poisoned that she landed in the hospital, spending a total of several hours there.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Nice hotel but the staff is deceiving.
- DO NOT RESPECT RUSSIAN
- Good choice
- Quality corresponds to the declared price
- Good choice
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