boorish attitude towards guests in the Imperial

Written: 19 july 2010
Travel time: 9 — 16 july 2010
Be very careful in this hotel! The maids on the day before check-out do not add a towel, and then at the reception, when checking out, 10 minutes before the bus arrives, in a brazen (very brazen! ) form, they demand payment of 10 leva for the allegedly lost property of the hotel (a gray towel is not worth a dollar! ). Here is such an established "business"! In general, the attitude of the staff of this hotel to tourists is boorish! (especially "distinguished" Miss Toni at the reception). Moreover, I noticed - regardless of nationality. Other methods of "withdrawing" money from tourists are also possible. Therefore, if someone still decides to go there - be careful !!! !
Translated automatically from Russian. View original