We liked everything in the hotel, we did not wait to check in, everything was fast, the staff is not very friendly, and yes, everything is fine, cleaned daily in the room, the hotel is clean. Breakfast was good and parties were not always good. The beach is a little far, 20 minutes walk, the hotel area is beautiful.
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We liked everything in the hotel, we did not wait to check in, everything was fast, the staff is not very friendly, and yes, everything is fine, cleaned daily in the room, the hotel is clean. Breakfast was good and parties were not always good. The beach is a little far, 20 minutes walk, the hotel area is beautiful. There were many shops and restaurants nearby.
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I never write hotel reviews. But I feel uneasy when I imagine that people who have paid enough money and want a good rest will go there to rest. I'll start with food. It was not possible to eat properly, because it is difficult to find something tasty. They collected everything, and from everything they found only 1-2 dishes tasty.
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I never write hotel reviews. But I feel uneasy when I imagine that people who have paid enough money and want a good rest will go there to rest.
I'll start with food. It was not possible to eat properly, because it is difficult to find something tasty. They collected everything, and from everything they found only 1-2 dishes tasty. For lunch every other day there was ice cream, they wanted to take a second one, the main dining room came up to us and said that it was no longer possible. It was also with fruit, no more than 2. (And from the fruit for the entire stay there were only plums and hard peaches). In "juices" it tastes like more than half a glass of water, and only the remaining juice. Coffee and tea for breakfast was also not the same as usual.
There is an entertainment program, but for small children. Since the music is the same every evening and loud, it starts to bother you even if you are sitting in the room.
Refrigerators were provided in the rooms. We didn't have a refrigerator. As soon as we settled in, we noticed that the TV was broken. They went to fix it for us for 3 days.
Wi-fi is available at the reception, but it works just awful.
The hotel area is very small.
At the end of our stay at the hotel, a rotovirus infection was found in the pool.
I'll start with food. It was not possible to eat properly, because it is difficult to find something tasty. They collected everything, and from everything they found only 1-2 dishes tasty. For lunch every other day there was ice cream, they wanted to take a second one, the main dining room came up to us and said that it was no longer possible. It was also with fruit, no more than 2. (And from the fruit for the entire stay there were only plums and hard peaches). In "juices" it tastes like more than half a glass of water, and only the remaining juice. Coffee and tea for breakfast was also not the same as usual.
There is an entertainment program, but for small children. Since the music is the same every evening and loud, it starts to bother you even if you are sitting in the room.
Refrigerators were provided in the rooms. We didn't have a refrigerator. As soon as we settled in, we noticed that the TV was broken. They went to fix it for us for 3 days.
Wi-fi is available at the reception, but it works just awful.
The hotel area is very small.
At the end of our stay at the hotel, a rotovirus infection was found in the pool.
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I really want to express MY DEEPEST DISAPPOINTMENT AND DISSATISFACTION from staying at the hotel "Kokiche" 3 *. Previously, I never wrote bad reviews about hotels, because everywhere after one or two complaints the staff tried their best to fix everything, which was not even mentioned in Kokiche. Here, even after demanding the book "Complaints and Suggestions" and writing a HUGE COMPLAINT, nothing followed.
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I really want to express MY DEEPEST DISAPPOINTMENT AND DISSATISFACTION from staying at the hotel "Kokiche" 3 *. Previously, I never wrote bad reviews about hotels, because everywhere after one or two complaints the staff tried their best to fix everything, which was not even mentioned in Kokiche. Here, even after demanding the book "Complaints and Suggestions" and writing a HUGE COMPLAINT, nothing followed.
The first most terrible problem in this hotel, in my opinion, is the RUDE, TERRIBLY DISPUTABLE STAFF.
1) The girls at the reception are completely incompetent. They don’t know the answers to simple questions like “where is the nearest stop in Nessebar”, and moreover, they don’t even try to help you somehow. It is necessary to remind a hundred times about relocation from an unsatisfactory room, but it is better to go straight to the main thing.
2) Canteen staff. It's just a nightmare. They do not allow you to sit quietly at a table on the terrace, because not all the places in the covered dining room are occupied. Absurd. And if you try to do it the way you like, YOU WILL BE CURED WITH THE BULGARIAN OBUSE!! ! How can such people even work in hotels and hold the positions of managers of the dining room ???
3) The main bosses are exactly the same as the service personnel. With any problem (resettlement, dirty towels), they will send you to hell and threaten that they will allegedly force you to pay for something.
Problem number 2. THE NUMBERS DO NOT MATCH THE PICTURES TOTALLY. Very small, uncomfortable, dirty tiles everywhere on the floors, mattresses and beds are all stained. It is immediately clear that the hotel was battered, but not brought back to normal. We wanted to move in, because we booked the wrong room in which we were settled. So we waited for this miracle for 5 DAYS (out of 10 rest)!!!
THE MOST SHOCKING IS THE FOOD IN THE DINING ROOM. We paid not so little for our stay in Kokich, even by the standards of Bulgaria. And for our money they gave us DILUTE MILK, COFFEE, TEA. For breakfast, there was nothing to eat at all, except for watermelon. At dinner there were two dishes to choose from, but such that after dinner you had to go to a cafe so as not to be hungry !! ! OUT OF 10 I CAN SUPPLY FOOD IN KOKICHE 3 WITH A MINUS!! ! The rest is solid semi-finished products, with which it is very easy to get poisoned with a weak stomach. All 10 days the food was monotonous. Everything is done just for the sake of appearance, as if "HERE WE HAVE EVERYTHING 3 STARS". But in fact the hotel is not worth even one star.
A couple of days before departure, after we wanted to change the towels, as they became dirty for 4 days without a change, but received a rude refusal, we DECIDED TO WRITE A COMPLAINT. After that, all the staff just devoured us with their eyes and, probably, cursed. BUT!! ! There was no apology or change.
And also in the hotel ROUTINE AS IN A CHILDREN'S CAMP. At 9 pm, the doors between the buildings are closed, security guards go everywhere and ask for age (BUT WE COME ON HOLIDAY AND WE HAVE BEEN 18 FOR A LONG TIME).
Everyone with whom we did not communicate in the hotel is very unhappy with it.
I think that nothing will change in Kokich after our complaints and feedback, but I am writing this for people SO THEY DO NOT STEP ON OUR RAKE!! ! CHOOSE YOUR HOTEL CAREFULLY!!!
AND NEVER COME TO KOKICHE (if you don't want to later remember the holiday in Kokiche as the worst in your life)!! !
The first most terrible problem in this hotel, in my opinion, is the RUDE, TERRIBLY DISPUTABLE STAFF.
1) The girls at the reception are completely incompetent. They don’t know the answers to simple questions like “where is the nearest stop in Nessebar”, and moreover, they don’t even try to help you somehow. It is necessary to remind a hundred times about relocation from an unsatisfactory room, but it is better to go straight to the main thing.
2) Canteen staff. It's just a nightmare. They do not allow you to sit quietly at a table on the terrace, because not all the places in the covered dining room are occupied. Absurd. And if you try to do it the way you like, YOU WILL BE CURED WITH THE BULGARIAN OBUSE!! ! How can such people even work in hotels and hold the positions of managers of the dining room ???
3) The main bosses are exactly the same as the service personnel. With any problem (resettlement, dirty towels), they will send you to hell and threaten that they will allegedly force you to pay for something.
Problem number 2. THE NUMBERS DO NOT MATCH THE PICTURES TOTALLY. Very small, uncomfortable, dirty tiles everywhere on the floors, mattresses and beds are all stained. It is immediately clear that the hotel was battered, but not brought back to normal. We wanted to move in, because we booked the wrong room in which we were settled. So we waited for this miracle for 5 DAYS (out of 10 rest)!!!
THE MOST SHOCKING IS THE FOOD IN THE DINING ROOM. We paid not so little for our stay in Kokich, even by the standards of Bulgaria. And for our money they gave us DILUTE MILK, COFFEE, TEA. For breakfast, there was nothing to eat at all, except for watermelon. At dinner there were two dishes to choose from, but such that after dinner you had to go to a cafe so as not to be hungry !! ! OUT OF 10 I CAN SUPPLY FOOD IN KOKICHE 3 WITH A MINUS!! ! The rest is solid semi-finished products, with which it is very easy to get poisoned with a weak stomach. All 10 days the food was monotonous. Everything is done just for the sake of appearance, as if "HERE WE HAVE EVERYTHING 3 STARS". But in fact the hotel is not worth even one star.
A couple of days before departure, after we wanted to change the towels, as they became dirty for 4 days without a change, but received a rude refusal, we DECIDED TO WRITE A COMPLAINT. After that, all the staff just devoured us with their eyes and, probably, cursed. BUT!! ! There was no apology or change.
And also in the hotel ROUTINE AS IN A CHILDREN'S CAMP. At 9 pm, the doors between the buildings are closed, security guards go everywhere and ask for age (BUT WE COME ON HOLIDAY AND WE HAVE BEEN 18 FOR A LONG TIME).
Everyone with whom we did not communicate in the hotel is very unhappy with it.
I think that nothing will change in Kokich after our complaints and feedback, but I am writing this for people SO THEY DO NOT STEP ON OUR RAKE!! ! CHOOSE YOUR HOTEL CAREFULLY!!!
AND NEVER COME TO KOKICHE (if you don't want to later remember the holiday in Kokiche as the worst in your life)!! !
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• 11
Good hotel for kids. We settled quickly, the territory is well-groomed, green, the animation is cool, a good pool. To the sea 700 meters along the main street. The room was not big, but clean, plasma, air conditioner, small refrigerator. The towels are white and cleaned every day. Minus: the food is monotonous, fruits are only seasonal.
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Good hotel for kids. We settled quickly, the territory is well-groomed, green, the animation is cool, a good pool. To the sea 700 meters along the main street. The room was not big, but clean, plasma, air conditioner, small refrigerator. The towels are white and cleaned every day. Minus: the food is monotonous, fruits are only seasonal. Good hotel.
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• 4
I recommend it to everyone who wants to spend a little vacation with their children. I rested with my children last summer and was very pleased. I liked the animation program that made my children happy every day, it was fun and varied ! ! Thank you! ) Everything was fine with food, a good full menu, but of course without frills, this is a children's camp.
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I recommend it to everyone who wants to spend a little vacation with their children. I rested with my children last summer and was very pleased. I liked the animation program that made my children happy every day, it was fun and varied ! ! Thank you! )
Everything was fine with food, a good full menu, but of course without frills, this is a children's camp. It's nice to walk to the sea, a good alley. Towels were changed every 3 days, they gave us WHITE!!!
As for the staff, when we had minor questions, everything was resolved, it's nice that they understood and it was possible to find a common language)))
This summer we are also planning and I advise everyone if you are in the mood for a children's holiday and without any special zabubons : )))
Everything was fine with food, a good full menu, but of course without frills, this is a children's camp. It's nice to walk to the sea, a good alley. Towels were changed every 3 days, they gave us WHITE!!!
As for the staff, when we had minor questions, everything was resolved, it's nice that they understood and it was possible to find a common language)))
This summer we are also planning and I advise everyone if you are in the mood for a children's holiday and without any special zabubons : )))
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• 8
The hotel itself is not bad, but the fact that you won’t be able to relax normally and calmly is its big minus, and the food is full of horror! Children's camps are settled there, children are simply immeasurable, they rush, scream, run, push... complete chaos But food is a different story... it feels like they were not feeding people, but pigs.
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The hotel itself is not bad, but the fact that you won’t be able to relax normally and calmly is its big minus, and the food is full of horror!
Children's camps are settled there, children are simply immeasurable, they rush, scream, run, push... complete chaos
But food is a different story... it feels like they were not feeding people, but pigs. Half was not fresh, rotten sausages, everything was tasteless, and for dinner almost everything was the same. I've never seen such terrible food in any of the top three...
I was afraid to eat there
And when children fly into the canteen, it’s generally a horror what’s going on there
In general, the hotel does not pull even for 2
And there are no hair dryers in the rooms, please note
Children's camps are settled there, children are simply immeasurable, they rush, scream, run, push... complete chaos
But food is a different story... it feels like they were not feeding people, but pigs. Half was not fresh, rotten sausages, everything was tasteless, and for dinner almost everything was the same. I've never seen such terrible food in any of the top three...
I was afraid to eat there
And when children fly into the canteen, it’s generally a horror what’s going on there
In general, the hotel does not pull even for 2
And there are no hair dryers in the rooms, please note
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• 12
• traveled 8 years ago
Feeding is bad, pasta sticks together, only rice is edible, fruits are green, Wi-Fi catches only in the lobby, for a normal pay 22 euros. The sea is far away. My child had a stomachache for the first 2 days. The only plus is the animators, well done guys! Water park 15 euros, pirate party 15 euros. We won't go there again!!! !.
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Feeding is bad, pasta sticks together, only rice is edible, fruits are green, Wi-Fi catches only in the lobby, for a normal pay 22 euros. The sea is far away. My child had a stomachache for the first 2 days.
The only plus is the animators, well done guys!
Water park 15 euros, pirate party 15 euros.
We won't go there again!!! !
The only plus is the animators, well done guys!
Water park 15 euros, pirate party 15 euros.
We won't go there again!!! !
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• 5
we treated lice after this hotel for a week
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we treated lice after this hotel for a week
Review from — vOtpusk.ru
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• traveled 10 years ago
A ticket to the hotel "Jasmine", where there are studio apartments, a 3-star hotel, but they settle in "Kokich", which is without stars at all . . , where there is no boiling water, mattresses are 80 cm wide and the rooms are very small. Moreover, this summer a permanent children's camp turned out. The windows overlooking the courtyard, even closed ones, do not protect against the noise that comes from the musical instruments of the animators and the screams of children gathered in the small courtyard of the hotel.
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A ticket to the hotel "Jasmine", where there are studio apartments, a 3-star hotel, but they settle in "Kokich", which is without stars at all . . , where there is no boiling water, mattresses are 80 cm wide and the rooms are very small. Moreover, this summer a permanent children's camp turned out. The windows overlooking the courtyard, even closed ones, do not protect against the noise that comes from the musical instruments of the animators and the screams of children gathered in the small courtyard of the hotel. It is impossible to swim in the pool due to the high density of children. per 1 sq. meter of water. At night at 2.30 the elders return from the disco and shout with drunken voices from their balconies. We left for 1 day in Istanbul, and upon arrival we found that the whiskey in the refrigerator was a good half "dried" in the bottle. The breakfasts are very unpretentious and monotonous. A dry ration is just - laughter ! !
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Wonderful hotel)) good value for money. Good location in the city center. Settled quickly. Rooms are standard with everything you need. The bed was changed every five days. We didn't have any issues with the food, it was delicious. There are a lot of children and young people in the hotel, the children really liked it.
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Wonderful hotel)) good value for money. Good location in the city center. Settled quickly. Rooms are standard with everything you need. The bed was changed every five days. We didn't have any issues with the food, it was delicious. There are a lot of children and young people in the hotel, the children really liked it. The animation is wonderful, very friendly))) The pool has a children's section and lifeguards are constantly on duty. The sea is wonderful, warm, gentle slope, clean beach. My children and I enjoyed our stay : )
Review from — vOtpusk.ru
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